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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 9

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
762 Reviews
4.9

762 Reviews

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762 Reviews of Kevin Eng

July 19, 2026

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Dealership had excellent service ! They customized my needs for my car . All staff were friendly . More

by CMHOLGUIN29
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Yes
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Jul 21, 2026

Sierra Honda responded

Customizing the service to fit your car's specific needs, along with the friendly staff throughout, clearly made for an excellent experience.

July 18, 2026

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Can't speak more highly of Kevin here. Patient enough explain details and honest enough to admit mistakes. Great service team. More

by JSEBMAICO
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Yes
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Jul 21, 2026

Sierra Honda responded

Kevin's patience in explaining details and his honesty in acknowledging mistakes clearly reflect the integrity of the great service team you experienced.

July 16, 2026

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Kevin is wonderful he explained everything in great detail. Thank you Kevin for your help. More

by mindy_espinoza
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Yes
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Jul 21, 2026

Sierra Honda responded

Mindy, Thank you for the feedback. Kevin's thorough, detailed explanations clearly made for a positive experience.

July 15, 2026

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Our representative was very efficient and thorough. They offered a comprehensive diagnostic and helpful assistance with the vehicle. They over delivered on the timeline by returning the vehicle sooner More

by 37EVANS
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Recommend Dealer
Yes

Other Employees Tagged: Andreh

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Jul 15, 2026

Sierra Honda responded

Thank you for the feedback. We're glad our representative's efficiency and thoroughness stood out, with a comprehensive diagnostic and helpful assistance throughout. It's great to hear the vehicle was returned ahead of schedule and has been running smoothly since.

July 14, 2026

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Kevin is wonderful to work with and we always appreciate his help with making sure we fully understand what is needed on our vehicle. Thanks Kevin!!! More

by DAVIDKRISTY97
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Yes
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Jul 14, 2026

Sierra Honda responded

David, Thanks so much for this! Kevin always makes sure everything's clear and easy to understand, that's why he's so great to work with. We'll let him know how much you appreciate him!

July 12, 2026

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Great Service, Reasonable price and great customer support. Conveniently located near freeway. Kevin Eng is the best service representative providing an excellent service. Best perk is the Uber servic More

by ARUNABHA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

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Jul 14, 2026

Sierra Honda responded

We appreciate you highlighting so many aspects of your visit. The freeway-adjacent location and fair pricing clearly complemented the excellent support Kevin Eng delivered, and we're happy the Uber commute option added extra convenience to your day. Thank you for such a comprehensive review.

July 09, 2026

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very pleased with Kevin, was able to get me in and out at a good time. Thank you More

by H.AAUTOSERVICE22
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Recommend Dealer
Yes
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Jul 10, 2026

Sierra Honda responded

Thank you for the feedback. We're glad Kevin was able to get you in and out efficiently. We'll be sure to pass along your appreciation to him.

June 18, 2026

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They are very professional. Very much appreciated and I trust them with all my service needs. More

by NICK2108
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Recommend Dealer
Yes

Other Employees Tagged: Billy

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Jun 20, 2026

Sierra Honda responded

Nick, Thank you so much for the kind words! We love hearing that you trust us with all of your service needs. That means everything to us! We hope to see you back again soon!

June 11, 2026

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I was very impressed by the in person operator. I was very glad that Sierra Honda got rid of their automated appointment and message system. That system was a mess. I had very good service from Kev More

by LEEWILSON50
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Recommend Dealer
Yes
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Jun 12, 2026

Sierra Honda responded

Lee, We love hearing that the change to a more personal approach has made such a difference! There really is no substitute for a real person who genuinely cares and we are so glad that came through for you. And Kevin is wonderful, we will make sure he sees this! We hope to see you back at Sierra Honda again soon!

June 10, 2026

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Quick turn around time when I took my car in they were giving me constant up dates More

by rociorivas27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Tom Redd, Karen Goodwin, Luis Bocanegra , Oscar Linares, Armando Valdez

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Jun 12, 2026

Sierra Honda responded

Rocio, It's great to hear that your service was completed quickly and that our team kept you consistently informed throughout the process. That kind of efficient and transparent communication is exactly what we strive for and we look forward to welcoming you back!

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