Kevin Flanagan
Kevin Flanagan at Smythe Volvo Cars

Kevin Flanagan | Page 49

President

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
544 Reviews

I started here at Smythe Volvo at the age of 18 as a porter. Over the last 30 years I became an Apprentice Mechanic, Mechanic, Sales Consultant, Sales Manager, General Manager, Owner then President/CEO. My favorite aspect of working at Smythe Volvo is the interaction with our customers. It's a pleasure to get to know them personally and to see them happy with our level of service. My favorite Volvo model is the 1965 P1800. It's a sporty and extremely durable vehicle that signifies the heritage of Volvo. It's silhouette can be seen in the Smythe Volvo logo. Outside of work my complete focus is on my wonderful wife and six children.

4.9

544 Reviews

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544 Reviews of Kevin Flanagan

July 02, 2013

Dealership Rating

Smythe Volvo's well-known reputation for exceptional service is completely deserved. Kevin Flanagan and Craig Melquist were extremely accommodating and made the purchase of my Volvo a pleasure. More

by SarahFitz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Melquist

Jul 02, 2013

Smythe Volvo Cars responded

Both Kevin and Craig have been focused on creating a tremendous sales experience at Smythe Volvo for 20 years. Together they are the best team around! Thanks for taking time to let us know about your experience and have a safe July 4th.

June 14, 2013

Dealership Rating

Working with Kevin was better than working with family. And we say that with authority since there's a Volvo dealer in our (distant) family. He listened well, responded quickly, and gave us a superior dea More

by bob8892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel

Jun 19, 2013

Smythe Volvo Cars responded

It is truly great to see the President and Owner of Smythe Volvo still selling cars. Kevin loves the car business, believes in the Volvo product line, and most importantly puts customer satisfaction ahead of all else. We are glad to hear you choose Smythe Volvo and we look forward to seeing you again for your next Volvo.

June 10, 2013

Dealership Rating

I've been a customer for over ten years. The sales people are friendly but not pushy. They function as a team and are not competitive with each other. They treat you like family. The service people More

by homernoodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan, Tom Coward , Stephen Bergamo, Alex Kattwinkel, Tom Rzasa

Jun 10, 2013

Smythe Volvo Cars responded

We are so happy to hear about your latest experience at Smythe Volvo. Your continued loyalty is very much appreciated and we look forward to another 10+ years of working together.

May 21, 2013

Dealership Rating

Awesome!!! The Best. Easy to work and negotiate with. Service department is the best. Extremely accomodating. My 5th Volvo and i plan to keep buying. More

by Bull5285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Nick Pavano, Tony Plesh

May 26, 2013

Smythe Volvo Cars responded

Thank you for your continued business. Please let us know if there is anyway we can improve your experience. It is very encouraging to hear that we are meeting and exceeding your expectations.

May 14, 2013

Dealership Rating

Ease of getting the information that I wanted and then executing the sale were extraordinary. The sales professionals have consistently provided outstanding service to me over the years and that's import More

by SigitaZibas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Melquist

May 15, 2013

Smythe Volvo Cars responded

People appreciate an easy and professional transaction. We always put our customers first and this is reflected in our many loyal repeat customers like yourself. Thank you.

May 01, 2013

Dealership Rating

I purchased my car from Smythe about two years ago, the purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, co More

by JACKMAYDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Nick Pavano

May 06, 2013

Smythe Volvo Cars responded

Thank you for continuing to do business with Smythe Volvo. We value all of our customers and know that they are the life blood of our business. If there is ever anything we can do to assist you please let us know.

May 10, 2013

Smythe Volvo Cars responded

We truly appreciate your loyalty. It is very rewarding to have customers like you. We strive for and hope to always provide the level of service you have come to expect.

April 24, 2013

Dealership Rating

This was by far the most pleasant car purchase in our lives. The personalized service is unmatched. We felt we were the only customers in the dealership. From the sales person (Dave) to the finance per More

by lfdematteis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel, Craig Melquist, Dave Graham

May 06, 2013

Smythe Volvo Cars responded

We are glad that we were able to exceed your expectations. Thank you for the great recommendation and good luck with your new Volvo. Our service department has a great reputation and will make your service visits pleasant as well.

April 10, 2013

Dealership Rating

This is the 9th volvo we have brought from this dealership . We find Kevin and his staff very knowledgeable and honest and feel that we have developed a very strong relationship over the years wi More

by tjohn1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel, Craig Melquist

Apr 10, 2013

Smythe Volvo Cars responded

Nine cars! That is the greatest compliment to our business. We really value the relationship that we have Kevin has built with you throughout the years and look forward to your 10th Volvo. We hope you enjoy your new XC90. Thank you!

April 01, 2013

Dealership Rating

My wife and I recently purchased a 2010 CPO XC90 from Smythe (our second purchase from them). Kevin and his team took the time to understand our needs and help us find the right vehicle. Their courtesy More

by dtenbroeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel

Apr 04, 2013

Smythe Volvo Cars responded

Thank you for your great recommendation. We try to match or customers with the vehicle that best fits their needs. Enjoy your new Certified Volvo.

March 30, 2013

Dealership Rating

I have been a customer of Smythe Volvo since the early 1960s. It has been a wonderful experience for our family. Probably our 10th car. Over the years we have developed friendships in all departments of S More

by desetzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2013

Smythe Volvo Cars responded

Over 40 years and 10 cars. That is loyalty that would be hard to find in any business or with any customer. What else can we say except, thank you for the faith you have placed in us as an organization. We really appreciate it.

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