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Kevin Garza

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Kevin Garza

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Kevin Garza | Page 2

Service Manager

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.6

70 Reviews

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Overview Reviews (70) Inventory (113)

4.6

70 Reviews

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70 Reviews of Kevin Garza

April 22, 2022

Dealership Rating

Employee Rating

Great staff and they did a great job. They were on time and the car was nicely cleaned They were on time and the car was nicely cleaned More

by EHILL3

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevins Mercedes , The lovely young woman in service.

Helpful 0

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Apr 25, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-star review! We look forward to seeing you again for future services.

April 22, 2022

Dealership Rating

Employee Rating

Service personnel is very friendly and courteous. The service is very excellent. I had engine problem and replaced new engine very promptly. The service is very excellent. I had engine problem and replaced new engine very promptly. More

by NONE3

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Reeve, Kevins Mercedes

Helpful 0

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Apr 25, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive review! We are pleased to hear about your experience and hope to see you again for future services.

April 22, 2022

Dealership Rating

Employee Rating

The customer service is excellent the only problem is their phone system it’s hard to contact them - you have to do it through texting 🙁 their phone system it’s hard to contact them - you have to do it through texting 🙁 More

by Frank

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Apr 25, 2022 -

Lithia Hyundai of Anchorage responded

Frank, we appreciate you taking the time to leave us this review. We are currently facing phone issue but we are pleased to hear that your overall experience was a positive one. We hope you will consider us again for future services.

Apr 25, 2022 -

Frank responded

My concern about the phone issues have been going on for well over 6 months now - which communicates to us the public that it is not a high priority to get it fixed.

April 22, 2022

Dealership Rating

Employee Rating

Employees are very courteous. I had an oil change and was done promptly. Excellent service! I had an oil change and was done promptly. Excellent service! More

by CABRERA_SAM101454

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Blayke Mccarthy, Philip Reeve, Layne Gunter, Schrie Hill, Kevins Mercedes

Helpful 0

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Apr 25, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review, Sam! We hope you will consider us again for future services.

Apr 26, 2022 -

CABRERA_SAM101454 responded

Surely

April 15, 2022

Dealership Rating

Employee Rating

Staff was professional, pleasant and responsive. They answered my questions and kept me informed of the service progress. They answered my questions and kept me informed of the service progress. More

by EHILL3

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevins Mercedes

Helpful 0

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Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the 5-star review! We are pleased to hear about your experience and hope to see you again for future services.

April 14, 2022

Dealership Rating

Employee Rating

Reps were friendly and helpful. Car was done when promised although it was only for an oil change. No complaints Car was done when promised although it was only for an oil change. No complaints More

by LINDEHART

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Reeve, Kevins Mercedes

Helpful 0

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Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us a review! We are pleased to hear about your experience and hope you will consider us again for future services.

April 13, 2022

Dealership Rating

Employee Rating

Get took over three hours to do an oil change and switch over to summer tires from winter tires. The summer tires were already on their own rims so it should not have taken so long. Now there is a noise com over to summer tires from winter tires. The summer tires were already on their own rims so it should not have taken so long. Now there is a noise coming from the front end of my car when I am coasting to a stop. That was not there before the visit. More

by BWELSH

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Apr 14, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this feedback. We hope that we can make your next visit a 5-star experience.

March 31, 2022

Dealership Rating

Employee Rating

Quick in and out. Got ride so that was very nice. Easy in and out Got ride so that was very nice. Easy in and out More

by LAVERNA_JOHNSON

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Reeve, Kevins Mercedes

Helpful 0

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Apr 01, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Laverna! We appreciate you choosing Lithia Hyundai of Anchorage and we hope to see you again for future services.

March 20, 2022

Dealership Rating

Employee Rating

They have been very helpful with explaining what they have done or what needs to be done. have done or what needs to be done. More

by kitkat90

Verified Customer

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Reeve, Kevins Mercedes

Helpful 0

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Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this positive review! We are pleased to hear that you had a great experience and we hope you will consider us for future services.

March 17, 2022

Dealership Rating

Employee Rating

I would recommend this dealership as over the years they have provided good service and are dependable. have provided good service and are dependable. More

by Lkm

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Reeve, Kevins Mercedes

Helpful 0

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Mar 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this kind review and for your continued loyalty! We look forward to your next visit.

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