Kevin Harris
Customer Relation Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Dealership Experience
16 yrs, 11 mos
Industry Experience
22 yrs, 6 mos
Specialties & Trainings
Customer Relations Manager
253 Reviews
Write a Review253 Reviews of Kevin Harris
February 05, 2026
John French is very patient and professional . We would be happy to recommend it to other friends. We would be happy to recommend it to other friends. More
Other Employees Tagged: Ray Saboor
February 04, 2026
The wait time is atrocious. It takes way too long to get a service when i arrived on time It takes way too long to get a service when i arrived on time More
Other Employees Tagged: Hossain Ahmed, Neal Abolssedgh
January 31, 2026
HONDA WILL NOT FIX MY CAR AND IT WAS UNDER WARRANTY. I INITIALLY TOOK THE CAR IN ON 10/22/2023 WHEN THE CAR STARTED OVER HEATING THEY THEY FIXED THE SUCTION LINE TOTHE CONDENSER. THEY ALSO FOUND A OIL L I INITIALLY TOOK THE CAR IN ON 10/22/2023 WHEN THE CAR STARTED OVER HEATING THEY THEY FIXED THE SUCTION LINE TOTHE CONDENSER. THEY ALSO FOUND A OIL LEAK FROM THE TIMING TENSIONER COVER ASND THEY JUST RESEALED IT SO IT WOULD NOT LEAK ANYMORE. THEN ON 10/26/2024 TOOK THE CAR IN DUE TO TROUBLE STARTING SO THEY CHANGED THE BATTERY. THEN THERE WAS A RECALL ON F UEL PUMP AND THEY WERE SUPPOSED TO NOTIFY ME WHEN IT WAS IN STOCK /AND NEVER DID.THEN ON 3/17/2025 TOOK THE CAR IN DUE TO CHECK ENGINE LIGHT COMING ON AND VEHICLE FEELS LIKE ITS IN NUTRAL WHEN DRIVING THEY DID NOT FIND ANY ISSUES NO REPAIRS DONE. THEN TOOK THE CAR BACK IN /ON / AND THEY FOUND THE CONDENSER LEAKING AGIN AND NOW THEY FOUND A BLOWN CYLINDER HEADGASKET CAUSING OVERHEATING. THEY WANTED TO CHARGE ME $5636.00 TO FIX IT. THEY SAID THAT THE WARRANTY EXPIRED ON 6/1/2025 SO ITS NO LONGER COVERED UNDER WARRANTY. THE CAR HAD BEEN TAKEN IN NUMEROUS TIMES BECAUSE OF THE CHECK ENGIN LIGHT PERIODLICALLY COMING ON AND NOTHING WAS EVER DONE ABOUT IT. THEY SHOULD HAVE BETTER TECHS LOOKING AT THE VEHICLES ALSO I PAID EACH TIME FOR FOR THEIR WORLD CLASS MULTI POINT INSPECTION WHY WASN'T THIS ISSUED FOUND SOONER? I FEEL THAT THEY WERE JUST SCAMMING ME OUT OF MY MONEY UNTIL THE WARRANTY EXPIRED KNOWING THAT I WOULD HAVE TO PAY MORE OUT OF POCKET IF THEY WAITING UNTIL AFTER IT EXPIRED TO TELL ME WHAT THE REAL ISSUE WAS WITH THE CAR. More
December 12, 2025
Best service I liked great good amazing very good thank you nice very good hi you nice very good hi More
Other Employees Tagged: Phil Byrd, Hossain Ahmed, Mazen Abdeh, Thearon Armstead, Neal Abolssedgh
November 23, 2025
I was very satisfied with my purchase. I love the fact that they were patient with me, understanding, loving, caring, sharing, and waiting for me to make the final payments and directing m I love the fact that they were patient with me, understanding, loving, caring, sharing, and waiting for me to make the final payments and directing me to the right path. I appreciate this dealership a lot. Susanna Yims. More
Other Employees Tagged: Susanna Yim, Mike Porter
November 04, 2025
Thanks Norm Reeves for your good service towards my motor. I appreciate your good work . Mainly your good staff that help me put my motor in order. They have good aproch and good manners Thanks and G motor. I appreciate your good work . Mainly your good staff that help me put my motor in order. They have good aproch and good manners Thanks and God God bless. Thank you More
October 08, 2025
Certainly a large operation. We were treated courteously and professionally by all that we had contact with. We were treated courteously and professionally by all that we had contact with. More
Other Employees Tagged: Jose Magana, Neal Abolssedgh
September 11, 2025
Las personas mas amables que me han atendido y moatrandome con pasiencia las options que tenia moatrandome con pasiencia las options que tenia More
Other Employees Tagged: Jose Magana, Mazen Abdeh , Samantha Alejo, Lili la persona que me attending primero muy amable muy servicial y el gerente de ventas tambien muy serviciales

