Kevin Harris | Page 17
Customer Relation Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Dealership Experience
17 yrs, 1 mo
Industry Experience
22 yrs, 8 mos
Specialties & Trainings
Customer Relations Manager
254 Reviews
Write a Review254 Reviews of Kevin Harris
December 20, 2015
So fast and easy. I was able to talk to Kevin on the phone about the car that I wanted and he was able to send me all of the information that I needed to my email. He a I was able to talk to Kevin on the phone about the car that I wanted and he was able to send me all of the information that I needed to my email. He also matched a quote from another dealership so I was very satisfied with the amount I paid for my new car. I was able to get into the dealership, test drive the car, buy the car, and inspect the car within two and a half hours. If I ever had any questions or concerns he was very knowledgable about the product he was selling. George was the financial guy that I dealt with and for it being nine o'clock at night, he was very friendly and kept a conversation going regarding anything I wanted to talk about and any questions I had regarding the contract process that I was signing. Thank you Cerritos!! More
Other Employees Tagged: George Habib
December 14, 2015
Saaaaatisfffffffaction. Hi, dealing with Norm Reeves Honda was the best car buying (leasing) experience I have ever had. Dealing with the sales people and finance people was Hi, dealing with Norm Reeves Honda was the best car buying (leasing) experience I have ever had. Dealing with the sales people and finance people was great. Everyone was very helpful. There were none to the tricks and BS we are so used to at car dealerships. I was so happy with these guys that I went back the next day and leased another one, a Honda CR-V. More
Other Employees Tagged: Jose Sanchez , Adil Khan
November 30, 2015
It was a pleasant experience, no high pressure sales Kevin Harris was very professoon all and knowledgeable from start to finish. The finance person, Avery was very nice too and I appreciated the fact t Kevin Harris was very professoon all and knowledgeable from start to finish. The finance person, Avery was very nice too and I appreciated the fact they didn't try any high pressure tactics. I would recommend this dealership and Kevin to anyone who is in the market for a Honda More
November 29, 2015
Kevin Harris - A Superstar Salesperson Last night we purchased a new 2016 CRV Touring from Kevin Harris at Norm Reeves Honda. He is an outstanding individual who completed the sale in an e Last night we purchased a new 2016 CRV Touring from Kevin Harris at Norm Reeves Honda. He is an outstanding individual who completed the sale in an expedient manner. Kevin not only sold us the car he became a friend last night. He dealt with us with a professional demeanor seldom seen to this degree. Kevin didn't beat around the bush. He told us the truth about scheduling, delivery, pricing, and all the ins and outs of the car we wanted. Here is an individual that didn't play games but spoke from the heart and gained our trust. I would recommend him highly. We've dealt with Norm Reeves (beginning in Downey and then when they opened in Cerritos) from 1982. Purchasing more than ten cars throughout the years from their dealership we've dealt with many salespeople. Kevin was by far the most excellent we have ever encountered. Norm Reeves is to praised for employing such an asset to their organization. We also dealt with Tony Packeer on the telephone and by email before we went to the dealership. Tony was honest and extremely helpful. He is to be commended. We then went to the Extended Warranty Department and dealt with Frank Wong. Frank was an EXTREMELY competent individual who never wasted a moment of time. He processed us out in an efficient and helpful manner never failing to answer any question we had. OUTSTANDING INDIVIDUAL. Sincerely, Eileen McKinney - Cerritos, CA More
Other Employees Tagged: Tony Packeer, Frank Wong - Financial Manager with Extended Contracts - FANTSTIC!
November 16, 2015
Helpful and very honest I walk into cerritos honda. and kevin the person i being talking to via email help meright away. He was busy wit another customer sohe ask phil to I walk into cerritos honda. and kevin the person i being talking to via email help meright away. He was busy wit another customer sohe ask phil to help me out. Phil help me from a-z. He answer all question and gave me the best deal. Thanks phil and kevin More
Other Employees Tagged: Phil Byrd
September 17, 2015
Good Dealership I dealt mostly with Kevin Harris but everyone was pleasant, knew the product and tried to make it a positive experience. The car was at a fair price I dealt mostly with Kevin Harris but everyone was pleasant, knew the product and tried to make it a positive experience. The car was at a fair price and had less than 10 miles on it. They did a good job all around so I bought two C-RV's. More
August 19, 2015
4th purchase at Norm Reeves Cerritos thanks to Kevin Harris Last month we bought a purple HR-V LX for my mom, though we want one, too. This is our 4th new vehicle purchase from Norm Reeves Cerritos. We were l Last month we bought a purple HR-V LX for my mom, though we want one, too. This is our 4th new vehicle purchase from Norm Reeves Cerritos. We were leaning on buying from Galpin because the previous person we bought 2 vehicles from (of whom we were communicating with) lost touch with us. So, we decided to pick another salesperson, Kevin Harris, based on reviews and see which dealer produces the purple one first. Two days after Kevin called us, we made our journey to pick-up the HR-V. By that time Galpin had the color, too. We went with the least expensive one. Kevin is a friendly guy, he went over the features with us, he saved us between $500-$600 in interest, he helped fix a county sales tax error of $300, and he followed up later to see how my mom liked her new HR-V. Thank you Kevin Harris for the mulberry metallic HR-V. My mom loves it and so do we! More
July 15, 2015
Great Follow up Kevin showed patient, consistent follow up on my initial inquiry 2 months before I walked into Norm Reeves. He gave me a deal I liked so I walked out Kevin showed patient, consistent follow up on my initial inquiry 2 months before I walked into Norm Reeves. He gave me a deal I liked so I walked out with my Brand new Accord. My only disappointment was the meager offer for my trade in so I brought my old car back home with me also. More
July 14, 2015
Wonderful experience!! We went to just look for a car for my 16 year old daughter. Kevin and Ramon helped us looking for her 1 st dream car and surprisingly we bought the ca We went to just look for a car for my 16 year old daughter. Kevin and Ramon helped us looking for her 1 st dream car and surprisingly we bought the car within 2 hours of entering the dealership. Thank you Kevin and Ramon for making my daughter's 1st experience so wonderful!! More
Other Employees Tagged: Ramon Cano
June 22, 2015
Exactly what I wanted Kevin was very polite and helpful. I knew exactly what I wanted (a used CRV with low miles and a hassle-free purchasing experience), and I got it. T Kevin was very polite and helpful. I knew exactly what I wanted (a used CRV with low miles and a hassle-free purchasing experience), and I got it. The whole process was simple and fair. I'll be back when my spouse needs a new car. More

