Kevin Hubert | Page 103

All of the staff were friendly and professional. The environment was clean and relaxed. They even sanitized my car before giving it back to me! environment was clean and relaxed. They even sanitized my car before giving it back to me! More

by JEN.DETERVILLE Verified Customer Verified Customer

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Always Excellence at VW Dirito Bros I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the sales and service team members. Kevin and Marina have been responsive, knowledgeable and helpful over the years. I would recommend VW Dirito Bros, to any friend. Thank you for your consistent excellence! More

by JENNM Verified Customer Verified Customer

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We always receive the best service. Kevin has always taking cate of us and we are on our second VW! Thanks again for the great service. taking cate of us and we are on our second VW! Thanks again for the great service. More

by KMPOTTS Verified Customer Verified Customer

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Happy with the service. Provided information and explained the types of service for the mileage on my vehicle. Then, worked on the concerns with my vehicle to assure these were reflected in the orde explained the types of service for the mileage on my vehicle. Then, worked on the concerns with my vehicle to assure these were reflected in the order. More

by RMG Verified Customer Verified Customer

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Dorito Brothers has always given me a five stat service since 2017. We a VW family Ann will continue for the foreseeable future. Yea VW Thank you since 2017. We a VW family Ann will continue for the foreseeable future. Yea VW Thank you More

by DMAPLE Verified Customer Verified Customer

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I have been taking my car to Dirito Brothers for a while and now I take my car there and everything is going wrong. There's so many different issues wrong but I wasn't told about it on the last services and now I take my car there and everything is going wrong. There's so many different issues wrong but I wasn't told about it on the last services More

by ERICWRTHM Verified Customer Verified Customer

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Excellent Attentive, Responsive Service Kevin Hubert very clearly and unhurriedly explained the contract ramifications of delaying a service interval too long --yikes! -- and took the time Kevin Hubert very clearly and unhurriedly explained the contract ramifications of delaying a service interval too long --yikes! -- and took the time to answer all my questions. Secondly: I had planned on NOT also doing the recall fix at the same time because I didn't want to wait longer, but he assured me that this particular recall on my car would take only an extra half hour--and so it did. There are other dealers closer (ahem) but the Sales and Service at Dirito has always been worth going into the next county. Kudos! More

by Hypatia Verified Customer Verified Customer

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The team at Dirito Brothers service dept. did an excellent job fast and efficient took care of my needs, great job. thank you Dan and Kevin excellent job fast and efficient took care of my needs, great job. thank you Dan and Kevin More

by KENC08 Verified Customer Verified Customer

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Even though I showed up suddenly my car was repaired swiftly and at a fair price too. The dealership was also very sanitary which put my mind at ease swiftly and at a fair price too. The dealership was also very sanitary which put my mind at ease More

by RODARTE.ANTHONY2 Verified Customer Verified Customer

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Brought car and key fob in for programming of a new key fob. Reported service time was longer than I had expected, but actual time was less and I was happy about that. However, I am giving only three sta fob. Reported service time was longer than I had expected, but actual time was less and I was happy about that. However, I am giving only three stars because, although the new key fob works correctly, the technician caused the original fob to not work correctly. My car will not start using the original fob unless I place it against the steering column. Happy with Kevin, but it would when I reported the problem to him, it would have been very good if he had a remedy that would not require more money from me, and exceptional if it would not require another trip and long wait-time at the dealership. Further, someone should have noticed that my car has over 200K miles on it and should ask me how I feel about my car (2012 Jetta SEL), and ask if it would be ok to send info to me for when/if I am ready to consider purchasing a new car. I love my Jetta and am anticipating purchasing a new one, perhaps a GLI; even giving consideration to Audi A3/S3/RS3. More

by dan Verified Customer Verified Customer

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