Kevin Hubert | Page 11

I had a car repair emergency. Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The Kevin calmed down my anxiety and handled the situation with high professionalism and knowledge. At that moment I knew my car was in good hands. The car was fixed and ready for pick up as promised. Thank you, Kevin. More

by DOINAF Verified Customer Verified Customer

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I came in for a post purchase inspection as I bought my car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carma car through Carmax. The service team identified some repairs that needed to be done. Alberto was great! He communicated updates and worked with Carmax to get my vehicle the repairs completed. Thank you Alberto and the service team! More

by bryan.roland86 Verified Customer Verified Customer

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Dirito Brothers VW has always treated me like family. I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, w I feel like they really care about my life, my car, and work with me to find the best financial situation possible. Erin, who I worked with last, was amazing helping me with my lease buy out and understanding my life situation. Thank you, Erin! More

by Sharon from Oakland Verified Customer Verified Customer

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Friendly, knowledgeable staff. Communication was great, they kept me informed during the entire service process. Would highly recommend them. Communication was great, they kept me informed during the entire service process. Would highly recommend them. More

by JAN.GURSKE Verified Customer Verified Customer

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Punctual, professional, and pleasant. My ID.4 was serviced exactly as scheduled at 7:00am on Monday. No delays, no surprises—just top-tier VW service. Couldn’t ask for better. My ID.4 was serviced exactly as scheduled at 7:00am on Monday. No delays, no surprises—just top-tier VW service. Couldn’t ask for better. More

by rvared Verified Customer Verified Customer

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Everyone is nice, service is efficient and well done. Very easy to schedule and they’re good at reminding you too. Very easy to schedule and they’re good at reminding you too. More

by MELISSAMHAHN Verified Customer Verified Customer

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Very friendly and helpful. Car was done and communicated with me on everything. Very convenient location Car was done and communicated with me on everything. Very convenient location More

by ERINKENNED Verified Customer Verified Customer

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Suggested service provided as required. However, additional requested service not done. No price quote or update provided for these minor fixes. They simply missed the small details. I woul However, additional requested service not done. No price quote or update provided for these minor fixes. They simply missed the small details. I would’ve given 5 stars if my requests were completed More

by DE_LEON326 Verified Customer Verified Customer

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I scheduled a quick 2 yr service with only 13,000 miles. I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehi I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehicle. Despite no loaner and having my car ALL day due to recalls, they didn’t even bother to wash or charge my iD4. When picking up my vehicle, I had to ask what work was done. The service person didn’t really know and even suggested that this vehicle needed new brakes! I have had nothing but problems with VW. My previous “repair on 1 yr car” took 5 months which they then blamed on me!!! If you need to contact corporate you cannot. Even service department cannot contact corporate. Run from VW brand! More

by marielloyd1 Verified Customer Verified Customer

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We are very happy with our new ID4, Gus was extremely helpful and a pleasure to work with helpful and a pleasure to work with More

by bstsuma2 Verified Customer Verified Customer

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