Kevin Hubert | Page 97
Service Consultant
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Dealership Experience
18 yrs, 4 mos
Industry Experience
23 yrs, 5 mos
Languages Spoken
English
1,374 Reviews
Write a Review1374 Reviews of Kevin Hubert
July 21, 2020
Marina is a Star! ⭐️ She always is there when I need help and goes to the end to help you. I have nothing but 10’s for her and the staff at Dirito Bro’s. Walnut Creek. and goes to the end to help you. I have nothing but 10’s for her and the staff at Dirito Bro’s. Walnut Creek. More
Other Employees Tagged: Marina Felix, Erin Scordelis Scripillit , Kyle Ritola
July 21, 2020
Excellence in Customer Service Always the best feeling when you deal with the service and sales personnel at Dirito Brothers. They are professional and courteous and go the extra m Always the best feeling when you deal with the service and sales personnel at Dirito Brothers. They are professional and courteous and go the extra mile. Thanks for a job well done. More
Other Employees Tagged: Sterling Daniels, David Dirito, Augusto”Gus The Bus” Davila, Shannon Sousa, Marina Felix , Jim Cord, Tim Luong
July 20, 2020
excellent in all regards have purchased and/or leased from Dirito Brothers for the past 40 years. They are simply the best! i will continue to do business with and recomme have purchased and/or leased from Dirito Brothers for the past 40 years. They are simply the best! i will continue to do business with and recommend all friends to Dirito. More
Other Employees Tagged: Sterling Daniels, Ron Simi , Ron Dirito
July 19, 2020
customer's needs. Great attention to customer's needs. Very personalized. and immediate.Place is clean and orderly. shuttle accomodation is acceptable. Could not drive Great attention to customer's needs. Very personalized. and immediate.Place is clean and orderly. shuttle accomodation is acceptable. Could not drive me all the way to Elsobrante. More
July 18, 2020
Amazing service. Kevin, worked at my earliest convenience. Everything was no contact and service department kept everything clean. What was done to my car was explained as clear and precise. convenience. Everything was no contact and service department kept everything clean. What was done to my car was explained as clear and precise. More
July 17, 2020
Always a pleasure dealing with the staff. Repairs are done correctly and on time. The service advisors are professional , knowledgeable and communicate well and I plan to continue our service partnership done correctly and on time. The service advisors are professional , knowledgeable and communicate well and I plan to continue our service partnership. More
Other Employees Tagged: Marina Felix
July 16, 2020
Everyone was very polite and understanding. Excellent environment and Tom kept me in communication throughout the whole process. However when I came the next day to pick up my car. The tire light had gon environment and Tom kept me in communication throughout the whole process. However when I came the next day to pick up my car. The tire light had gone off and it wasn’t like that when I dropped it off. I called and no one answered. That was the only thing I was disappointed in. More
Other Employees Tagged: Tim Luong
July 15, 2020
Fast and reliable service My car was in for the 80K miles service. I was told it would be ready by 4;30pm. I picked it up at 3:30, so I am happy, knowing it got all the things My car was in for the 80K miles service. I was told it would be ready by 4;30pm. I picked it up at 3:30, so I am happy, knowing it got all the things done that VW recommends. Now I am good for another year. Worry-free car ownership. More
July 14, 2020
Fixed the big problem, but forgot to fix the smaller problem They fixed my big problem (engine overheating), but forgot to check the A/C vent that was not blowing air, even though I had specifically asked them t They fixed my big problem (engine overheating), but forgot to check the A/C vent that was not blowing air, even though I had specifically asked them to check that out. But of course when I go to pick up the car, the techs who worked on my car are not in, so there's no way for me to speak with them about why the A/C problem wasn't even checked out. More
July 10, 2020
Great service but no vehicle sanitizing Kevin was great in getting me checked in for my service. Car was done on time. I was kind of surprised the car was not sanitized before returning it Kevin was great in getting me checked in for my service. Car was done on time. I was kind of surprised the car was not sanitized before returning it to me. There was a sanitizing station at the pickup area, and I was asked to give them 30 minutes to prep the car for pickup, but when I got there a service guy just drove up, no gloves, no cleaning, and handed the keys to me. In this time of COVID-19 I was expecting a bit more care, or at least a wipe down of the steering wheel. All in all, I have always had a great experience at Dirito Bros. More

