Kevin Jewel | Page 16

Great sales staff, excellent service department I just special ordered my second new Mustang with the assistance of Kevin Jewell, who was most helpful in both circumstances. My 2011 GT convertible I just special ordered my second new Mustang with the assistance of Kevin Jewell, who was most helpful in both circumstances. My 2011 GT convertible that I bought new from Walker has never been to any other dealer for service and I am very, very particular when it comes to good service. They do a great job across the board. More

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This is our 3rd new vehicle purchase at Walker Ford We just took delivery on 5-28-16 of a special order truck. The order was placed on 4-16-16. There were specific items that my husband wanted for his n We just took delivery on 5-28-16 of a special order truck. The order was placed on 4-16-16. There were specific items that my husband wanted for his new truck so it was required to be manufactured. From the first day we walked in on 4-16-16, we could not have asked for a better experience. Vic Haul was our initial sales professional and along with his managers, Ivy Thigpen and Bill Gordon, our order was placed and on its way to the Dearborn plant. During the 6 weeks we were quoted as the expected delivery time frame, Vic kept us advised of the progress made on building our truck. Before delivery was made, Vic called us and advised that he would be moving to Texas to be with family and another professional would be completing our delivery when our truck came in. Within a couple of days, our new sales professionals, Phil Massey and Kevin Jewel called and left messages on our answering machine introducing themselves and advising they would be working as a team to complete our delivery. Our new 2016 F-150 XLT 4X4 was delivered to Walker the morning of Saturday May 28th. At 12:00 on that day, we received a message on our answering machine from Phil telling us the truck was being prepped and detailed and would be waiting for delivery at our convenience. A follow up call from Phil was received at 2:00 and Phil spoke with my husband, Howard. My husband was eager to see his new baby and we were at Walker by 3:00. Kevin Jewel was outside the front door before we even got out of our trade in welcoming us by name. Kevin went over every detail regarding the truck and instruments. Denise Newman went over several add on options that Howard was interested in. Harry Rumberger in finance, was also great, the whole experience went smoothly. We could not have asked for a better more professional experience with so much attention to detail than we received from Vic, Ivy, Bill, Phil, Kevin, Denise and Harry. We would not hesitate for one second to recommend Walker Ford to friends and our next vehicle will also come from Walker Ford. More

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Great job, very fast Repairs were done very quickly and no hidden costs. Service advisor told me what need to be done and how much and that was the final bill. Service adv Repairs were done very quickly and no hidden costs. Service advisor told me what need to be done and how much and that was the final bill. Service advisor kept me informed of what was be done and any problems that came up. Did advise me of the need for a new air filter before being installed, My SUV is running great and will be bringing it back in whenever service is needed. Have had my SUV for 5 years and only the service center that has ever worked on it has been Walker Ford. Thanks again Walker Ford for great service. More

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Simple, easy & priced right....always exceeding expectations We love our 2013 Ford C-Max Hybrid, but the lease was coming to an end and we saw a Walker ad for a 2016 C-Max that was just right for us....so we to We love our 2013 Ford C-Max Hybrid, but the lease was coming to an end and we saw a Walker ad for a 2016 C-Max that was just right for us....so we took advantage of the all of the promotions, bought it and took it home all in the same day...simple and easy at the right price. The Service Department also exceeded our expectations....always friendly and responsive to our needs. More

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Amazing Experience! Kevin Jewel and Mickey were great to work with! I was so Blown away with their patience and dedication. I highly recommend them! Keep up the great wo Kevin Jewel and Mickey were great to work with! I was so Blown away with their patience and dedication. I highly recommend them! Keep up the great work guys! More

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Stress free! Trading in a car is always stressful, but the team at Walker ford made my transition into a newer vehicle stress free and surprisingly fun! Trading in a car is always stressful, but the team at Walker ford made my transition into a newer vehicle stress free and surprisingly fun! More

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A Great Experience Meeting and working with Kevin Jewel was a pleasure. He treated me with respect and an open, friendly attitude that I found delightful. He spoke wit Meeting and working with Kevin Jewel was a pleasure. He treated me with respect and an open, friendly attitude that I found delightful. He spoke with me for several minutes upon my arrival and then led me directly to "the Car". That takes talent. He then wandered the lot with me very patiently so I could explore my other options which I so appreciated. There was no pressure to rush to a decision. He demonstrated the features of the new car to me and made sure I understood how to use them. He explained all the paperwork clearly and gave me the time to read before signing. Dealing with Harry Rumberger was also very enjoyable. Having a new car is always wonderful. It is rare that one can say that the buying experience was also. I do not often give 10 out of 10 on surveys. When I do, it is meaningful. Kevin is a true asset to Walker Ford and Walker Ford should be congratulated for the staff it has assembled. But it takes time to go through all the procedures and the only thing missing was coffee. More

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Kevin Jewel did an excellent job in addressing my needs. The Walker Ford team does an excellent job in helping customers with new car sales and with the repairs on their used vehicles. Kevin Jewel is an hon The Walker Ford team does an excellent job in helping customers with new car sales and with the repairs on their used vehicles. Kevin Jewel is an honest and excellent salesman. Mike Olsen is an excellent service representative in dealing with repairs. More

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positive all around Positive, all around. Had a good experience. I have been driving Fords for sixty years and Walker Ford has the best service yet! Keep up the good work Positive, all around. Had a good experience. I have been driving Fords for sixty years and Walker Ford has the best service yet! Keep up the good work! More

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My reason to shop Walker Ford I have bought 6 new Ford F150 pick up trucks, 4 from Walker Ford. The last 3 from Walker, they are very informative and knowledgeable. The friendlies I have bought 6 new Ford F150 pick up trucks, 4 from Walker Ford. The last 3 from Walker, they are very informative and knowledgeable. The friendliest people to be around. So I don't need to shop anywhere else. More

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