Kevin Keon
Kevin Keon at Lexus of Sacramento

Kevin Keon | Page 15

Finance Manager

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
177 Reviews
4.8

177 Reviews

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177 Reviews of Kevin Keon

January 05, 2021

Dealership Rating
Employee Rating

I was in a tough spot with being in the final process of refinancing a mortgage and without a car due to an accident. I appreciate how professionally they handled my situation. The team was very accommodati More

by TIMSTAM03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Reid , Oscar Sedighi

Jan 05, 2021

Lexus of Sacramento responded

It was our pleasure to assist you in this challenging situation and help you get into a great vehicle. Thank you so much for posting about your buying experience at Lexus of Sacramento! We really appreciate your business.

January 04, 2021

Dealership Rating

It was the right decision to go check out the Sacramento Lexus.My experience was very good.People work there was open and friendly that make you feel like home.I was helping by Raz Ionita. More

by PHUDUC73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Morgan

Jan 05, 2021

Lexus of Sacramento responded

Thanks for your feedback on your recent visit to Lexus of Sacramento. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 04, 2021

Dealership Rating

You need to request a copy of all the documents. There are some sloppy employees at the branch. They lost our deposit check over the weekend. We had to contact the bank and issued a new one. It was a hass More

by New Lexus
Recommend Dealer
Yes

Other Employees Tagged: Michael Boyd

Jan 04, 2021

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're sorry to hear that your experience with us was not the best. Please accept our apologies for falling short of your sales expectations. We work diligently to provide top-notch customer service and will definitely use your review to work harder to achieve our goal. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 03, 2021

Dealership Rating
Employee Rating

Ernie was responsive and knowledgeable. We'd highly recommend him to anyone looking for a great experience buying a Lexus. The staff was professional and friendly. More

by MARINA.WANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Wassersleben

Jan 03, 2021

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 30, 2020

Dealership Rating

We cannot say enough about the professionalism of the staff at Lexus of Sacramento. Ernie Wassersleben went beyond excellence in helping us to find just the right car. His patience was over the top in de More

by HPJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Wassersleben, Eric Wilson

Dec 30, 2020

Lexus of Sacramento responded

Thank you for taking the time to review us! Hearing that Ernie went above and beyond to deliver such a successful purchase experience made our day. We are wishing you many safe and happy miles in your new vehicle and hope to earn your business again at Lexus of Sacramento!

December 30, 2020

Dealership Rating
Employee Rating

My experience with Lexus old Sacramento was quick and easy thanks to my sales person Mr. Kent Owens, I love my new RX 350, great service/great/Suv. More

by MILLIECO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mr Kent Owens

Dec 30, 2020

Lexus of Sacramento responded

Thank you for taking the time to review us, Millie! We are wishing you safe travels in your new Lexus RX 350, and will certainly let Kent know how much you appreciate his help. We hope to work with you again at Lexus of Sacramento!

December 16, 2020

Dealership Rating

I was very impressed with the professionalism and Service. David even drove to my home after the purchase to have my husband sign the paperwork. I am very happy with my new car. More

by RWALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David J. Toves

Dec 16, 2020

Lexus of Sacramento responded

It is great to hear that our team made a valued customer happy! Thank you for choosing Lexus of Sacramento and taking the time to leave us a review. Happy holidays and enjoy your new ride!

December 16, 2020

Dealership Rating
Employee Rating

Always friendly and professional service from all involved...the RX we were looking for was pulled in quickly from another dealership and provided with a excellent price and trade in value on our old More

by MILLS_ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens, Bryon Burdette, Nick Cruz , Michael Boyd, Kathy Conole, Mike Huttleston, Brandy Joseph

Dec 16, 2020

Lexus of Sacramento responded

Thank you for trusting Lexus of Sacramento with your business, Alan! It was our pleasure to assist you in finding exactly the car you were looking for. We wish you many safe and happy miles in your new Lexus RX!

December 10, 2020

Dealership Rating

Kent was extremely helpful and patient as we explored our options & test drove a few cars/SUVs over a two day period! Sadly the finance man was a bit distant...we sat in his office & signed forms but there More

by SMHEGJE
Recommend Dealer
Yes
Dec 10, 2020

Lexus of Sacramento responded

Thank you for taking the time to review us! We are very proud to have Kent on our team, and it is excellent to hear that he delivered such a pleasant experience. With regard to the rest of your feedback, we apologize for the inconvenience of having to return for your paperwork. We strive to make the purchasing process seamless, and we appreciate you taking the time to share so we can work towards improving. Enjoy your new vehicle, and we hope to earn your business again at Lexus of Sacramento!

December 08, 2020

Dealership Rating
Employee Rating

This is our 3rd red ES350! As long as you keep painting them red we'll be back!! This last one (3 weeks ago) you found for us in the Bay Area. Everyone loves the color. More

by fcwrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cave , Ron Kaulen

Dec 09, 2020

Lexus of Sacramento responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento, we hope you'll continue to enjoy your new ES350! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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