Kevin Kite | Page 2

Friendly and Helpful Service My first time purchasing a vehicle from a dealership. A huge thank you to Brett, Adam, Kevin, and Rusty for making this a positive experience for me. My first time purchasing a vehicle from a dealership. A huge thank you to Brett, Adam, Kevin, and Rusty for making this a positive experience for me. 5Gen Salsa and Bloody Mary Mix coming your way! More

Helpful 0

Report | Print

Absolute pleasure! The whole experience was a pleasure. Kevin guided the process with expertise and kindness and much patience. Handed me off to the appropriate peop The whole experience was a pleasure. Kevin guided the process with expertise and kindness and much patience. Handed me off to the appropriate people who were all also very professional and knowledgeable but at the same time very approachable and accommodating. Kevin continued to keep watch to insure things were proceeding as expected. It was better than expected! I left with a car and very happy about it! More

Helpful 0

Report | Print

Respectful, friendly, and service oriented I have been the proud owner of a 2004 525i that has served me well, in part due to the fantastic service offered under service manager Kevin Kite and I have been the proud owner of a 2004 525i that has served me well, in part due to the fantastic service offered under service manager Kevin Kite and his advisors and technicians. Recently, I scheduled service to coincide with a promotion in which a teddy bear was given away with a test drive. We had previously worked with Brett Cloon in purchasing a Z4, and I have been looking to acquire a vehicle with lesser miles and years. This teddy bear cost me five figures but came with a free Jaguar XF that I had looked at online for a couple of days. Brett gladly offered to test drive the vehicle with myself and my wife, and to be honest, the vehicle made Brett's job easy, it sold itself. However, I cannot speak highly enough of Brett; he was courteous, not pushy in the slightest. He clearly demonstrated his interest in ensuring our satisfaction in the car, and its value and meeting our needs. I have a philosophy of walking away from a dealership twice to see how much they are willing to deal on a vehicle, but when my wife said "this is a nice car," it was clear I was buying this car. It was a low mileage car, but a few small details needed to be tended to. Fortunately, we were not in a hurry, so Brett had time to attend to every request I had. Needless to say, I felt like I was driving a new car off the lot, and was treated as such. We have been working with BMW of Columbia for about three years now, so we know several of the employees, and it was nice to share the joy of buying a prestigious car with a friendly group. Russ Berry always stops by and talks with my wife and I, sharing a fun story, or a tour of the service bay and a chance to admire his motorcycle; Kevin Kite has been a friend from way back in the days of Columbia Athletic Club and shares his infectious smile readily; John and Tony - service advisors always make sure to say hello and share a few moments of their time when available; and Steve Veros has made clear efforts to check with us on our level of satisfaction with his crew. The facility is a beautiful building with a gorgeous display of new BMWs of course, but also a few other premier cars. One day there was a nice Rolls Royce in the bay (didn't buy that of course). We enjoy stopping by, enjoying a cup of coffee and a savory if we have service planned, or now I will be getting my car washed more regularly of course. A stop by this dealership is like being a kid in a candy store (with its own video game room). I cannot thank BMW enough for the great service I have enjoyed in the past, and a truly enjoyable purchasing experience made all the better by the exemplary customer service offered by Brett Cloon. Oh, and lest I forget, even the finance experience was pleasant. We bought outright with no financing, but Brad Davis was a friendly gentleman. Can't remember the last time I left a finance office thinking "that was a nice guy." More

Helpful 1

Report | Print

Great place to buy a car!!!! This is the second car that I have bought from Jonathan in the past nine months and I anticipate probably buying two more in the near future as well. This is the second car that I have bought from Jonathan in the past nine months and I anticipate probably buying two more in the near future as well. I met Jonathan randomly on the BMW car lot, and since that first visit, we have actually become great friends. Dealing with Jonathan has been very easy. He has a great knowledge of not only BMWs but most other exotic cars, and immediately we developed a great rapport which made it very easy for us to make the deals that we did. I feel that I got an excellent deal with the two cars I bought. If you want a great deal, with no pressure, go see Jonathan!!!! More

Helpful 0

Report | Print

"Just what we were looking for" Visited with Jonathan about the car we were looking for. He was able to find the perfect BMW for us and made the transaction flawless. Thank you Jon Visited with Jonathan about the car we were looking for. He was able to find the perfect BMW for us and made the transaction flawless. Thank you Jonathan, it was a pleasure working with you and BMW of Columbia! More

Helpful 0

Report | Print

professional experience There are a few times in life were you find a interaction that takes care of all your wants and needs. Brett did this from start to finish. He has gre There are a few times in life were you find a interaction that takes care of all your wants and needs. Brett did this from start to finish. He has great sense of humor and always appreciates when client is willing to pay for a meal. Do you want great experience looking for your next vehicle? Brett is your guy! More

Helpful 0

Report | Print

Made buying a car easy I've purchased 2 vehicles with BMW of Columbia. Both experiences were fantastic. I got exceptional service. Josh really listened to what I wanted and I've purchased 2 vehicles with BMW of Columbia. Both experiences were fantastic. I got exceptional service. Josh really listened to what I wanted and found something perfect on both occasions. I have been to other dealerships in the past, but the efficiency and quick response is unmatched. More

Helpful 0

Report | Print

ABSOLUTELY STELLAR SERVICE! The entire staff at BMW of Columbia is truly phenomenal. I always receive extremely professional service while managing to feel very relaxed; there is The entire staff at BMW of Columbia is truly phenomenal. I always receive extremely professional service while managing to feel very relaxed; there is never any feeling of pressure to buy on the spot or a feeling of being haggled to death. Of course, I must recognize my personal client advisor, Josh Reichlin, for the absolutely wonderful and outstanding service he has always provided me and my family. My very first car purchase with him was in 2006, and I've personally kept him pretty busy on an almost annual basis since then, so THANK YOU, Josh, and to all of he staff at BMW of Columbia. I wish I could give even more stars! More

Helpful 0

Report | Print

Great and better than expected! I came to this dealership just to look at cars and get an idea of what I wanted. I drove away with the perfect car for me. We were offered a fair trad I came to this dealership just to look at cars and get an idea of what I wanted. I drove away with the perfect car for me. We were offered a fair trade and the experience was simpler and easier than what was expected! More

Helpful 0

Report | Print