Kevin Konek | Page 11

My service was excellent. The service agent, Kevin was very helpful as usual. I have utmost confidence in the garage. The service agent, Kevin was very helpful as usual. I have utmost confidence in the garage. More

by VOZMM1 Verified Customer Verified Customer

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I could not be more pleased with the mechanic and service manager providing the service to my 2014 Ford Escape. I always receive the best service from Washington Ford because of the mechanic and service man manager providing the service to my 2014 Ford Escape. I always receive the best service from Washington Ford because of the mechanic and service manager. Thank you. More

by MJMADVAY Verified Customer Verified Customer

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Getting my truck serviced couldn’t have been easier! It was picked up and returned after! Thank you, Kevin! It was picked up and returned after! Thank you, Kevin! More

by ROSE B Verified Customer Verified Customer

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Service department was great to deal with! Kevin was a great help with explaining the services my truck needed. Kevin was a great help with explaining the services my truck needed. More

by COACHROB.MARRISON Verified Customer Verified Customer

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We recently brought our 2018 Explorer in for routine service, as well as to address an issue where the vehicle would randomly unlock itself — whether in use or parked. The technician determined that the service, as well as to address an issue where the vehicle would randomly unlock itself — whether in use or parked. The technician determined that the wireless keypad was faulty. Kevin explained that we had two options: replace the keypad or simply disconnect it, and either option would resolve the issue. Since replacing it came with a higher cost, I opted to disconnect it for now. What I didn’t know at the time was that Kevin had taken the initiative to reach out to Ford on our behalf — and thanks to his efforts, Ford agreed to cover the cost of a new keypad under warranty. Kevin has been our service advisor for all of our Ford vehicles over the years, and I can honestly say there’s no one I trust more with our cars. He truly goes above and beyond, always taking pride in providing an exceptional service experience. Thank you, Kevin, for everything you do for the Graves family. It's always a pleasure doing business with you and everyone at Washington Ford. More

by GREGGRAVES32 Verified Customer Verified Customer

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My service advisor - Kevin Konek - is the best! Washington Ford is lucky to have him! Diana Dorance Washington Ford is lucky to have him! Diana Dorance More

by DJDORANCE Verified Customer Verified Customer

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Has always treated me with respect and has looked out for me best interest. They rank tops in my book. me best interest. They rank tops in my book. More

by FGMPENN Verified Customer Verified Customer

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Service was completed on time. There is a computer problem and Kevin rescheduled a service as soon as possible. There is a computer problem and Kevin rescheduled a service as soon as possible. More

by POPPY1SIXJ Verified Customer Verified Customer

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I will go to Kevin for everything as long as I have a ford. He is great to work with. ford. He is great to work with. More

by BMcGavitt Verified Customer Verified Customer

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Service Advisor was friendly and knowledgable. Service was scheduled and completed in a timely manner. Service was scheduled and completed in a timely manner. More

by GMAN551 Verified Customer Verified Customer

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