Kevin Lam
Kevin Lam at Norm Reeves Honda Superstore - Huntington

Kevin Lam | Page 3

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Kevin Lam

March 21, 2025

Dealership Rating
Employee Rating

They made a special effort to solve a problem. Everyone was so curious. The dealership was very clean. More

by Krcornelison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We're delighted by your review! Our team loves what they do and problem-solving is important to us, so this is great to hear! If you need anything else in the future, just reach out. We'll be here!

March 18, 2025

Dealership Rating
Employee Rating

Kevin was great, very knowledgeable and I felt like he made recommendations that were good for me. More

by Mc_246
Recommend Dealer
Yes
Mar 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Kevin is awesome - he'll definitely appreciate the feedback! We always want to help our customers and are glad that shone through. The next time you need to schedule maintenance, please check out our specials. Until then!

March 14, 2025

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Good service, prices on the high side but convenient as far as location to my home More

by Djtanchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Your honest feedback helps us assess how we're doing and better meet our customers' needs. Thank you! If you think of anything else we can do to enhance your experience, just let us know.

March 13, 2025

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Employee Rating

I greatly appreciate the Uber ride supplied by the dealership. The work performed is quick. More

by Bjm92649
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

Mar 14, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you could take advantage of our Uber ride so that you could get to your destination! It's just one of the perks we want our customers to enjoy while you're getting your car serviced. Thanks for telling us about your Honda service visit! We'll see you next time!

March 13, 2025

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Employee Rating

Norm Reeves Honda Superstore Huntington Beach Team are great and I'm very satisfied of the job they've done on my car replacing my ac condenser and back to it's normal operation. Thank you very much to More

by vmcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando

Mar 14, 2025

Norm Reeves Honda Superstore - Huntington responded

We love you, too, and this wonderful review of the service experience you had! We're relieved for you that your AC condenser is back in business. Thanks for letting us know! Please let us know what else we can do for you.

March 11, 2025

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Service was quick. Kevin went communicated the service options and made an extra effort to save me some money on the service. More

by gcramos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Norm Reeves Honda Superstore - Huntington responded

We love hearing that Kevin went the extra mile for you by looking for applicable service specials! That's the way your service visit should end up. Plus, we're thrilled that it was so speedy on top of that. If you'd like to request him again, please let us know. Thank you!

March 11, 2025

Dealership Rating
Employee Rating

I have always gone to Norm Reeves to purchase my car and for maintenance service. Service is always excellent and quick. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos, Edward Obando

Mar 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in coming in for service and choosing to buy your vehicles here, Shary! It would make our day if you shared your experience with your friends and family. Word-of-mouth helps us to meet new customers as loyal as you are. Thanks so much!

March 10, 2025

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Employee Rating

You guys are awesome thank you for all you do in your expertise I feel so welcomed when I visit More

by Palmerlaverne6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Norm Reeves Honda Superstore - Huntington responded

That's so nice to hear, Laverne! We want our customers to feel comfortable and at home when they visit. When you're ready for a future visit, you can easily schedule the appointment online. Thanks so much!

February 28, 2025

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Amazing customer service, people friendly, goes the extra mile for his customers, , keeps his promises, my car was done before the time he promised me, since I had a doctor appointment to catch. More

by neveenzaki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that we could make sure that you arrived at your doctor's appointment on time and give you a satisfying Honda service visit! It's our goal to make customers happy, and we're glad that we delivered. Remember that we Express Service if you need to get service and get out fast. Thanks so much!

February 27, 2025

Dealership Rating
Employee Rating

The whole service staff are very professional and service their clients well. They explained works to be done and time of completion More

by dsui2chie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Feb 28, 2025

Norm Reeves Honda Superstore - Huntington responded

It makes us proud to know that our service staff went out of their way to help you! We're glad that you received the Honda service that you were expecting. Thanks so much, and we hope to see you in the future!

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