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Kevin Lam
Kevin Lam at Norm Reeves Honda Superstore - Huntington

Kevin Lam | Page 4

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
40 Reviews
4.9

40 Reviews

Write a Review

40 Reviews of Kevin Lam

February 27, 2025

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Employee Rating

Kevin Lam was super helpful and provided excellent customer service. I am gladly taking my car back for service. More

by Derrick Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, John Le, Edward Obando

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Feb 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We can't wait to see you back at your next appointment, Derrick! Going back to your latest appointment, we're thrilled that Kevin did such a great job. When you do come in again, feel free to request Kevin. Thanks so much!

February 25, 2025

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Employee Rating

The shop provides good service without pressure to upsell the job plus it is close to home More

by Ekj1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Norm Reeves Honda Superstore - Huntington responded

A neighborhood dealership makes it easy to bring your Honda in for service. We're happy that you found us and found us that we also give you quality service. Thank you!

February 25, 2025

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Employee Rating

The dealership makes is very easy to make an appointment. They greet you warmly and answer any questions you may have upon bringing your vehicle in to get serviced More

by Ac4026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Norm Reeves Honda Superstore - Huntington responded

That's great to hear! Did you use our online services to schedule your Honda service appointment? We hope so! If not, give it a shot. Thanks so much, and we look forward to seeing you at future appointments!

February 20, 2025

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Employee Rating

Service was good. They did not follow up on my request to set an appointment to get my car's paint checked as I got the paint protection. More

by EC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Norm Reeves Honda Superstore - Huntington responded

That's good to hear about your service appointment for your Honda! Please get in touch with our service department if you would like to set up a paint check-up. Thanks so much!

February 13, 2025

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Employee Rating

All of my service was completed in a reasonably time and I was notified when my car was ready for pick up. All service cost was taken care of by the recall I received and under warrenty. More

by Seraballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Isn't a pleasure when the warranty takes care of the service costs for your Honda? That should bring you a lot of peace of mind and make you happy. Thanks for stopping by, and we look forward to serving you again!

February 03, 2025

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Employee Rating

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight , Tech Tang

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Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

January 31, 2025

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Prompt service, considerate about providing rides from and back to. Nice area if you choose to wait. Free coffee. Immaculately clean. More

by Sueceesullivan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We're proud that you appreciated all the perks that we provide to our customers, Sue! We want our customers to feel comfortable and well taken care of when waiting for their vehicles to be serviced. Don't forget that we also have service specials that change periodically. Thanks so much, and we'll see you next time!

January 30, 2025

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One of the few places which I can still receive great customer service, employees are always honest and sincere. More

by Aurelia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We're flattered to read your review about your Honda service visit, Aurelia! We appreciate you sticking with us, and hope that we can continue to partner with you for service for many more years to come. Thank you, and remember to check out our service specials!

January 24, 2025

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Employee Rating

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight , Tech Tang

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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

January 19, 2025

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Employee Rating

I highly recommend Edward and Norm Reeves! The entire process from making the appt, the comms and the actual service was stellar. Edward made it all happen. In short, he and the entire norm re More

by Mmcshane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight , Tech Tang

Report | Print
Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled you had a stellar experience with Edward and our team! Thank you for the high recommendation—it means the world to us. We look forward to your next visit!

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