Kevin Lam | Page 2

Norm Reeves Honda Superstore - Huntington responded

'Helpful' should be Kevin's middle name! Thanks for recognizing him. We loved seeing you at Norm Reeves Huntington Beach and look forward to your next visit with us.

Norm Reeves Honda Superstore - Huntington responded

Coming into a pleasant environment is important because you know that our team cares about our dealership, Vivian. We're thrilled that you also encountered friendly staff members and found the service quick, complete, and convenient. We appreciate all the positive energy. Thanks so much!

Norm Reeves Honda Superstore - Huntington responded

Hello, we apologize for the wait that you experienced. We appreciate your honest feedback and would like the chance to regain your trust in us. If you’re willing, please contact Catherine Schlueter at catherine.schlueter@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

The fact that you'd recommend us to your loved ones is the highest compliment! That means we're doing something right. Thank you so much, and we look forward to serving you again.

Norm Reeves Honda Superstore - Huntington responded

Hey there! We’re so happy Kevin Lam could get you in quickly and keep you in the loop with accurate timing. Shuttles to and from the dealership are there to make your life easier, so we’re glad you took advantage! Thanks for the awesome review—we’ll be here whenever you need us next.

Norm Reeves Honda Superstore - Huntington responded

That’s exactly the kind of experience we strive to deliver. Kevin will be over the moon when we tell him about your review! Thanks for taking the time to share your story, and if you know anyone else in need of excellent service, please consider recommending Kevin.

Norm Reeves Honda Superstore - Huntington responded

Thanks for dropping by and sharing your kind words about our prompt Saturday service. We’re all about making sure your vehicle is in tip-top shape—even on weekend mornings! We truly appreciate your support and can’t wait to serve you again next time you need us.

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing! We're thrilled that Kevin kept you well informed about your car. If you're ever curious about a more streamlined car shopping experience, consider exploring our Express Store online—a fast, modern way to shop for your next vehicle. Your support inspires us to keep delivering outstanding service!

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

Norm Reeves Honda Superstore - Huntington responded

Your encouraging words about our warm welcome, prompt attention, and that extra coffee touch truly energize our team. We’re committed to keeping the experience delightful and look forward to exceeding your expectations on every visit.