Kevin Marciano | Page 44
Fixed Operations
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
Dealership Experience
11 yrs
Industry Experience
11 yrs
Languages Spoken
English
457 Reviews
Write a Review457 Reviews of Kevin Marciano
November 29, 2018
Great Service Took my car in for State Inspection, I gave 5 stars because it was quick and fast and the guys there were very courtesy, helpful and kind. To add a Pl Took my car in for State Inspection, I gave 5 stars because it was quick and fast and the guys there were very courtesy, helpful and kind. To add a Plus my car pass inspection and it was Free! Can't beat that! More
Other Employees Tagged: Mike Chavez , Rob Aristy
November 20, 2018
Great Service Was in and out in 1hour the staff is so helpful and I appreciate the service as all ways great work guys keep the good working up Was in and out in 1hour the staff is so helpful and I appreciate the service as all ways great work guys keep the good working up More
Other Employees Tagged: Frank Pena, Steven Davis, Frank Perez, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
November 19, 2018
All good No issues good service so far. ..... ..... waiting time is no that long but it can be better, also service is nice and not bat attitude ... No issues good service so far. ..... ..... waiting time is no that long but it can be better, also service is nice and not bat attitude ... More
Other Employees Tagged: Frank Perez, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
November 09, 2018
Satisfied Had problem with tire they researched explained the step need to taken then the time frame for problem to be resolved. Accommodate with time. Great Had problem with tire they researched explained the step need to taken then the time frame for problem to be resolved. Accommodate with time. Great job! More
Other Employees Tagged: Frank Perez, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry
October 23, 2018
Service Kevin Marciano was very efficient and knowledgable. I had trouble with a tire - He helped me with my Jeep quickly and thoroughly. He was very professi Kevin Marciano was very efficient and knowledgable. I had trouble with a tire - He helped me with my Jeep quickly and thoroughly. He was very professional, definitely cared about my time! Great customer service - Definitely recommend! More
October 17, 2018
Service department I’m am writing this review to let everyone know the poor level of customer service that I experienced in dealing with this service department. My vehi I’m am writing this review to let everyone know the poor level of customer service that I experienced in dealing with this service department. My vehicle was brought in with a check engine light it was there for two weeks and when I picked it up the check engine light came back on before I left the parking lot. I was informed by the service manager Frank that I should bring my vehicle back on Monday. I brought my vehicle back on October 8th I was told by Scarlet that “Well Frank ain’t here and you gonna have to bring it back Friday” I was shocked I thought her job was to help the customer yet I was dismissed so abruptly. I went over to another rep and decided to try my luck I explained my situation and she walked away saying that she was going to get someone named Kevin. I sat there for about 20 minutes she never came back. Anyway long story short my vehicle stayed another week I was told problem solved picked up my vehicle yesterday and the light came back on. I called and Kayla had me on hold for about 20 mins and then hung up. Not surprised both her and scarlet are the most disrespectful people I have met in my whole life. I brought my car back there because they received payment both times and my issue has yet to be resolved. When I walked in Kayla took one look at me rolled her eyes and said “ don’t come over here go to Yasmin” Yasmin checked my car in and explained to me what would happen once she gets the technician to look at the vehicle. I’m not a difficult person but the way I was treated was wrong I’m not at all happy and I’m going to write this review all over. Those girls need to not interact with customers they are ridiculously rude. More
Other Employees Tagged: Frank Perez , Kayla Benitez, Yasmin Henry, Marc LaMassa, Scarlet
October 09, 2018
Super Convenient Working with this service department is super convenient. They're super close to where I work. Dropping my car off and picking it up was basically VIP Working with this service department is super convenient. They're super close to where I work. Dropping my car off and picking it up was basically VIP service. No complaints. No issues. More
Other Employees Tagged: Maggie Matir , Yasmin Henry
October 05, 2018
Helpful My attendant Ricky was very wecoming and experienced. He figure was the issue was with my Jeep Cherokee tires where the front driver tire was flat but My attendant Ricky was very wecoming and experienced. He figure was the issue was with my Jeep Cherokee tires where the front driver tire was flat but held the added air i put in it. A new tire was required and needed to be order which he did. He even reassured me on delivery day More
Other Employees Tagged: Frank Perez, Maggie Matir, Chris Dayka , Germaine Anderson, Rob Aristy, Kayla Benitez, Yasmin Henry
September 20, 2018
Great service Kevin Marciano is absolutely Phenomanl, top of the line care, and very knowledgeable. He makes coming there an enjoyable expierence, he’s the best of Kevin Marciano is absolutely Phenomanl, top of the line care, and very knowledgeable. He makes coming there an enjoyable expierence, he’s the best of the best. More
September 18, 2018
Fast and simple. My saleswoman Ariana knew exectly what I wanted, and was able to keep my payments low, process was easy and did not not take long. My saleswoman Ariana knew exectly what I wanted, and was able to keep my payments low, process was easy and did not not take long. More
Other Employees Tagged: Bob Erickson , Frank Pena , Ariana Solis