Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
24 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,320 Reviews
Write a Review1320 Reviews of Kevin Massey
November 19, 2018
ABS recall Exceptional customer service from Kevin Massey! I was greated promptly, clean waiting area, hot coffee and yummy pastries! Kevin explained what would Exceptional customer service from Kevin Massey! I was greated promptly, clean waiting area, hot coffee and yummy pastries! Kevin explained what would be done. Car was checked out quickly and complementary car wash. How could anyone complain?! More
November 19, 2018
Shop was clean I was welcome very friendly service visor I w visor I was a walk-in and was treated just like I had an appointment and was out in lesson two hours I would definitely recommend the service departme visor I was a walk-in and was treated just like I had an appointment and was out in lesson two hours I would definitely recommend the service department to my friends More
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
November 19, 2018
Prompt, courteous service. Love the Service Department at Lokey Nissian. Service completed as promised and the service crew are always there to help with questions and concerns. Love the Service Department at Lokey Nissian. Service completed as promised and the service crew are always there to help with questions and concerns. My cars are retuned on time or even before they’re promised and are washed and vacuumed in addition to the service completed. I will return to Lokey for my next car! More
Other Employees Tagged: Miguel Cabrera, Diane, John
November 17, 2018
Nissan service The service at the Lokey Nissan dealership is the reason I continue to purchase Nissans. I have dealt with Chuck for over 20 years and he is one of t The service at the Lokey Nissan dealership is the reason I continue to purchase Nissans. I have dealt with Chuck for over 20 years and he is one of the main reasons I stay with Nissan. More
Other Employees Tagged: Chuck Schnitker
November 17, 2018
Love My Nissan Great dealership, clean and modern waiting area. Superb service advisors, Best warranty. My battery failed the test twice, it was under warranty a Great dealership, clean and modern waiting area. Superb service advisors, Best warranty. My battery failed the test twice, it was under warranty and replaced free of charge. More
Other Employees Tagged: JB
November 16, 2018
Great, friendly, super fast Kevin was very professional, friendly, and made the experience easy. I would highly recommend him and the Lokey service center for any maintenance nee Kevin was very professional, friendly, and made the experience easy. I would highly recommend him and the Lokey service center for any maintenance needs. Great job More
November 15, 2018
Excellent I have been with nissan ever since my first car, 20 so yrs. I met Kevin massey about 10 years ago and I always ask for him. He and the people who work I have been with nissan ever since my first car, 20 so yrs. I met Kevin massey about 10 years ago and I always ask for him. He and the people who work there has been great. Provides the best service they can, if not happy, they will find a way to make it right. Service and customer service is excellent. More
November 15, 2018
New battery I called first thing in the morning when my battery died and left a vm for the service team. Kevin called me back immediately and fit me on the schedu I called first thing in the morning when my battery died and left a vm for the service team. Kevin called me back immediately and fit me on the schedule for the same day! Kevin gave me his business card and said I could call his number directly if i needed any other services for my car. (that way I don’t get placed on hold, or transferred to everyone in the company). He was kind and made me feel important. I would definitely call Kevin should I need anything further with my car! Thanks again! More
November 14, 2018
Oil and general maintenance Perfect service efficiently done in a timely manner. Kevin is a great service consultant whom I trust to tell me the truth and when he said certain th Perfect service efficiently done in a timely manner. Kevin is a great service consultant whom I trust to tell me the truth and when he said certain things were due I did not hesitate to have them done. More
November 12, 2018
Awesome Every time I come the service is great 👍 I have no complaints keep up the good work I be back again hopefully to buy a car Every time I come the service is great 👍 I have no complaints keep up the good work I be back again hopefully to buy a car More
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins

