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Kevin Massey
1,320 Reviews
Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
24 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,320 Reviews
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1320 Reviews of Kevin Massey
February 13, 2020
Service Agent was amazing with all, accomidations and defusing my frustrations with the mutiple trips back due to mechnics forgetting to seal hoses or close engine to steering column wall. Grade A custom defusing my frustrations with the mutiple trips back due to mechnics forgetting to seal hoses or close engine to steering column wall. Grade A customer service. I would recommend lockey service since this was an isolated issue being i have been there mutiple times without concern. More
by floridaman1977
Verified Customer
February 12, 2020
Exceptional service Highly attentive to our needs and professional service, Kevin was great to work with, he has a great attitude and willing to work with each customer. Highly attentive to our needs and professional service, Kevin was great to work with, he has a great attitude and willing to work with each customer. More
by gmorneau57
February 09, 2020
I am so happy and pleased of how good and the service was great. Out service man told us to help ourselves to anything we would like to drink or snack he was great, excellent! Thank You was great. Out service man told us to help ourselves to anything we would like to drink or snack he was great, excellent! Thank You More
by robertogladys613
February 01, 2020
Great customer service Kevin Massey once again provided the type of kind, considerate and quality customer service experience that keep me coming back to Lokey Nissan. The q Kevin Massey once again provided the type of kind, considerate and quality customer service experience that keep me coming back to Lokey Nissan. The quality of the work is also very good; in the 15 years that I have been servicing my car at Lokey Nissan, with perhaps one exception, I have not had the need to come back to complain about a repair or maintenance job. More
by DJ
January 31, 2020
Lokey dealship has been great to work with. Other than the rude finance person. Though my experience is 3 year old. If not for the service representative (Kevin). Who I have dealt with for about 8 years. the rude finance person. Though my experience is 3 year old. If not for the service representative (Kevin). Who I have dealt with for about 8 years. I would have left with out buying my third rouge. More
by MOMCEO
January 31, 2020
Excellent Always have a great experience at this dealership weather it is getting my car serviced or buying a new one i have always been treated like part of t Always have a great experience at this dealership weather it is getting my car serviced or buying a new one i have always been treated like part of the family More
by butchpetrello
Other Employees Tagged: Anthony Nicholas , Jorge Scott
January 29, 2020
Great Service The service provided at Lokey Nissan is always great and above all standards. The service technicians are always willing to listen and help in any wa The service provided at Lokey Nissan is always great and above all standards. The service technicians are always willing to listen and help in any way they can. I have recommended that my friends bring their cars there whether they have Nissans or not. More
by EFEDRICK
Other Employees Tagged: Chuck Schnitker
January 29, 2020
Scheduled Maintenance While no one loves going to a dealership, Lokey and Kevin Massey are terrific and they make the experience as best as possible. They have a very nice While no one loves going to a dealership, Lokey and Kevin Massey are terrific and they make the experience as best as possible. They have a very nice showroom and waiting area. More
by Rob.brodersen
