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Kevin McCarthy
Kevin McCarthy at DCH Wappingers Falls Toyota

Kevin McCarthy

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
242 Reviews

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

4.8

242 Reviews

Write a Review

242 Reviews of Kevin McCarthy

March 28, 2026

Dealership Rating
Employee Rating

Easy process. Friendly service. No hassle experience. Truck was as advertised. Dealership was very clean and comfortable. More

by STEVENSANA
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

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Mar 29, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Steven! We’re glad to hear you had a hassle-free experience, found our team friendly, and that your truck met your expectations. We appreciate your support and hope you enjoy your new vehicle!

March 27, 2026

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Employee Rating

experience was generally positive. delays on the last day may just have been due to a busy day at the dealership, but not presenting the service plan alternatives in advance is someth More

by ELIHU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Loosmane Dessources

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Mar 28, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad your overall experience was positive and appreciate your suggestions regarding presenting service plan options earlier. We apologize for the key fob battery and missing owner’s manual, and we’d be happy to assist with both. Please feel free to reach out to us directly, and thank you again for your business.

March 27, 2026

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Employee Rating

We absolutely enjoyed our purchasing a vehicle at this dealership. We would highly recommend purchasing your vehicle with this dealership. Our salesman was very knowledgeable and willing to negotiate More

by ERICREESE3
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 28, 2026

DCH Wappingers Falls Toyota responded

Hi Eric, thank you for your kind words! We’re so glad you enjoyed your vehicle purchase and had a knowledgeable, accommodating experience. We truly appreciate your recommendation and hope you enjoy your new vehicle!

March 17, 2026

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Employee Rating

Easy to work with and no pressure to purchase. They always work with you to get the best deal More

by DALELAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi

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Mar 17, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad you found our team easy to work with and appreciated the no-pressure experience. We’re always happy to help find the best deal for you, and we appreciate your support.

March 03, 2026

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Employee Rating

Who was attentive, professional, knowledgeable, and made me feel that he truly listened to my needs. I love my new car, but need to study it more. More

by MICKRVOL
Recommend Dealer
Yes
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Mar 03, 2026

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear your experience was attentive, professional, and knowledgeable, and that you felt truly heard throughout the process — that’s exactly what we strive for. Congratulations on your new car! Take your time getting to know all its features, and please don’t hesitate to reach out if you have any questions. We’re always happy to help. Thank you for choosing DCH Wappingers Falls Toyota and enjoy every mile!

March 02, 2026

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Employee Rating

Terrible and dishonest leasing practices from the company itself and Toyota is lucky they have people like Steve Serino to keep the public interested in the brand. More

by GAIL_4CE
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

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Mar 03, 2026

DCH Wappingers Falls Toyota responded

Gail, thank you for your feedback. We’re truly sorry to hear about your concerns regarding the leasing experience. That’s certainly not the impression we want to leave. We appreciate your kind words about Steve Serino and will be sure to share them with him. If you’re open to it, we would welcome the opportunity to better understand your experience and address any concerns directly. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2026

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Employee Rating

The experience was good, my sales rep Emily was helpful. A little more communication about the original vehicle would have been helpful. More

by BDEMOND20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Castro

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Mar 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you had a good experience and that Emily was helpful throughout the process. We also appreciate your note about communication regarding the original vehicle. Your input is valuable, and we’ll use it to improve and ensure an even better experience moving forward. We hope to have the opportunity to assist you again!

February 27, 2026

Dealership Rating
Employee Rating

incredibly responsive and fast, and i had a good experience incredibly responsive and fast, and i had a good experience. Every step was easy and very kind people More

by CHACRICA
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

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Feb 27, 2026

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that our team was responsive, made every step easy, and provided a kind and positive experience. We truly appreciate your feedback and support!

Feb 27, 2026

CHACRICA responded

Good experience!

February 21, 2026

Dealership Rating
Employee Rating

Communicative and quick They were very communicative. I was constantly updated and kept in the loop. More

by A.SWEENEY
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

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Feb 21, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad to hear our team kept you well informed and provided quick, clear updates throughout your visit. We truly appreciate your support.

February 19, 2026

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Employee Rating

Always get a very fair deal at DHS. All employees act professional and make you feel comfortable. Good job Avi !!! More

by TIMDOO14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan

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Feb 20, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re so glad to hear you always receive a fair deal and feel comfortable working with our professional team. We’ll be sure to share your compliment with Avi. Great job, indeed!

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