Kevin McCarthy

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re thrilled to hear that Avi and Kevin made your experience smooth, pressure-free, and enjoyable. It’s great to know you were able to secure a fair deal and even better financing than your bank. We truly appreciate your trust and look forward to helping you again in the future!

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re so glad to hear you had a pleasant experience. Melissa and Kevin will be happy to know their diligence, efficiency, and kindness made a positive impression. We appreciate your support and look forward to assisting you again!

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Steven! We’re glad to hear you had a hassle-free experience, found our team friendly, and that your truck met your expectations. We appreciate your support and hope you enjoy your new vehicle!

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad your overall experience was positive and appreciate your suggestions regarding presenting service plan options earlier. We apologize for the key fob battery and missing owner’s manual, and we’d be happy to assist with both. Please feel free to reach out to us directly, and thank you again for your business.

DCH Wappingers Falls Toyota responded

Hi Eric, thank you for your kind words! We’re so glad you enjoyed your vehicle purchase and had a knowledgeable, accommodating experience. We truly appreciate your recommendation and hope you enjoy your new vehicle!

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad you found our team easy to work with and appreciated the no-pressure experience. We’re always happy to help find the best deal for you, and we appreciate your support.

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear your experience was attentive, professional, and knowledgeable, and that you felt truly heard throughout the process — that’s exactly what we strive for. Congratulations on your new car! Take your time getting to know all its features, and please don’t hesitate to reach out if you have any questions. We’re always happy to help. Thank you for choosing DCH Wappingers Falls Toyota and enjoy every mile!

DCH Wappingers Falls Toyota responded

Gail, thank you for your feedback. We’re truly sorry to hear about your concerns regarding the leasing experience. That’s certainly not the impression we want to leave. We appreciate your kind words about Steve Serino and will be sure to share them with him. If you’re open to it, we would welcome the opportunity to better understand your experience and address any concerns directly. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you had a good experience and that Emily was helpful throughout the process. We also appreciate your note about communication regarding the original vehicle. Your input is valuable, and we’ll use it to improve and ensure an even better experience moving forward. We hope to have the opportunity to assist you again!