Kevin McCarthy
Kevin McCarthy at DCH Wappingers Falls Toyota

Kevin McCarthy

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
248 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

4.7

248 Reviews

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248 Reviews of Kevin McCarthy

April 30, 2026

Dealership Rating
Employee Rating

The dealership made me feel welcomed as I arrived. I was greeted with smiling faces.. Everyone was accommodating and knowledgeable.. I highly recommend this dealership.. More

by SKATES1040
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re so glad to hear you felt welcomed from the moment you arrived and that our team made a positive impression with their friendliness and knowledge. We truly appreciate your recommendation and look forward to seeing you again!

April 30, 2026

Dealership Rating
Employee Rating

Disappointed because the day after bringing my car home mechanical issues popped up and I was told I would get a call back to fix it and never got anything. More

by PHILEGAN555
Recommend Dealer
No

Other Employees Tagged: Kevin McCarthy

Apr 30, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 25, 2026

Dealership Rating
Employee Rating

Excellent all around - from the online communications to everything in person. The best dealership I've ever worked with. Honest and upfront. Highly recommended! More

by JOHNJEROME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare , Shetara

Apr 25, 2026

DCH Wappingers Falls Toyota responded

Thank you, John, for your wonderful feedback! We’re thrilled to hear you had such a positive experience from start to finish. We truly appreciate your kind words about our team and your recommendation. We look forward to working with you again in the future!

April 10, 2026

Dealership Rating
Employee Rating

Avi was very friendly and easy to work with. No pressure from him or Kevin in finance. Bought a Highlander at a seemingly fair price & they were able to get better financing than my bank. I wou More

by GGANT712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan, Joshua Johns

Apr 10, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re thrilled to hear that Avi and Kevin made your experience smooth, pressure-free, and enjoyable. It’s great to know you were able to secure a fair deal and even better financing than your bank. We truly appreciate your trust and look forward to helping you again in the future!

April 07, 2026

Dealership Rating
Employee Rating

We waited two hours to sign paperwork; ridiculous; dealership has lost our trust Won't be back More

by TRIG1619
Recommend Dealer
No

Other Employees Tagged: Kevin McCarthy

Apr 08, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 01, 2026

Dealership Rating
Employee Rating

I had a very pleasant experience. Melissa was diligent & delightful. Kevin was very efficient & kind. More

by erinegagnon
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

Apr 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re so glad to hear you had a pleasant experience. Melissa and Kevin will be happy to know their diligence, efficiency, and kindness made a positive impression. We appreciate your support and look forward to assisting you again!

March 28, 2026

Dealership Rating
Employee Rating

Easy process. Friendly service. No hassle experience. Truck was as advertised. Dealership was very clean and comfortable. More

by STEVENSANA
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

Mar 29, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Steven! We’re glad to hear you had a hassle-free experience, found our team friendly, and that your truck met your expectations. We appreciate your support and hope you enjoy your new vehicle!

March 27, 2026

Dealership Rating
Employee Rating

experience was generally positive. delays on the last day may just have been due to a busy day at the dealership, but not presenting the service plan alternatives in advance is someth More

by ELIHU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Loosmane Dessources

Mar 28, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad your overall experience was positive and appreciate your suggestions regarding presenting service plan options earlier. We apologize for the key fob battery and missing owner’s manual, and we’d be happy to assist with both. Please feel free to reach out to us directly, and thank you again for your business.

March 27, 2026

Dealership Rating
Employee Rating

We absolutely enjoyed our purchasing a vehicle at this dealership. We would highly recommend purchasing your vehicle with this dealership. Our salesman was very knowledgeable and willing to negotiate More

by ERICREESE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

DCH Wappingers Falls Toyota responded

Hi Eric, thank you for your kind words! We’re so glad you enjoyed your vehicle purchase and had a knowledgeable, accommodating experience. We truly appreciate your recommendation and hope you enjoy your new vehicle!

March 17, 2026

Dealership Rating
Employee Rating

Easy to work with and no pressure to purchase. They always work with you to get the best deal More

by DALELAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi

Mar 17, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad you found our team easy to work with and appreciated the no-pressure experience. We’re always happy to help find the best deal for you, and we appreciate your support.

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