Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
84 Reviews
5.0

84 Reviews

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84 Reviews of Kevin Proo

January 09, 2026

Dealership Rating
Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61
Service Price Transparency
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Recommend Dealer
Yes

January 08, 2026

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Service and service tech were great. Everything was done in a timely manner and got me in and out More

by jmcook91
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Recommend Dealer
Yes

January 07, 2026

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It's easy to get a service appointment. The waiting area is spacious and has nice amenities. More

by felidalim
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Jan 08, 2026

Germain Honda of Surprise responded

Our team is happy we were able to quickly accommodate your automotive service needs. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 07, 2026

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I had to wait to be attended to but once that happened it went quite well More

by KC80020
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Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

We do apologize for any delays and appreciate you bringing this to our attention. Our team is happy to learn that Kevin did enusre a positive experience. Best Regards, Sassha Motz General Manager

January 02, 2026

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Excellent car service and customer care. I would recommend this dealership to friends and family. More

by Rocard1971
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Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Thank you for your business and kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

December 31, 2025

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Service provider Kevin Proo is amazing and overall amazing service would recommend to family and friends More

by OURLITTLERYAN06
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Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Our team appreciates your business and kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

December 29, 2025

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I was very impressed with the service I received on the repairs that were needed on my 2007 Honda Accord. And for the rental car that was provided. The service adviser, Kevin. Was very helpful, and kept m More

by Jorgetorres9910
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Thank you so much for the wonderful feedback! We’re delighted to hear you were impressed with the service on your 2007 Honda Accord and that the rental car helped make the process more convenient. Kevin will be especially happy to know his communication and attentiveness made a positive difference throughout the repairs. We truly appreciate your trust and are honored to have earned you as a new customer—welcome, and we look forward to taking care of you for many years to come! Best Regards, Sassha Motz General Manager

December 28, 2025

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Great service from the service adviser kevin. he took care of everything and getting my part More

by mcolarinesmartin
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Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Thanks for the 5 star review! I'm so glad that Kevin provided you with the 5-star experience you so deserve! We are happy to have you as a client! Best Regards, Sassha Motz General Manager

December 22, 2025

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Update: Took my car back in but waited in the lobby this time. They took about 30 minutes. Which I appreciate the courteous and prompt service. Everything works great now. __________ After the the rep More

by Marciaee325
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

Jan 08, 2026

Germain Honda of Surprise responded

Thank you for sharing and for the allowing us to make things right and provide you with a quality Germain experience. Best Regards, Sassha Motz General Manager

December 19, 2025

Dealership Rating
Employee Rating

Kevin was able to get us in quickly and thoroughly explained everything. Waiting area was spacious. When our car needed more work than anticipated, Honda arranged for us to have a ride back home. Woul More

by BURNERCAM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Germain Honda of Surprise responded

We’re pleased to know that your experience with us was a good one! Thank you for entrusting us with the care of your Honda and for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won’t hesitate to let us know if we can serve you in the future. Best Regards, Sassha Motz General Manager

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