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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 18

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
188 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

188 Reviews

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188 Reviews of Kevin Proo

August 04, 2025

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Employee Rating

Clean efficient and my service writer was very helpful! Kevin is very knowledgeable and courteous young man! More

by Randallaltmeyer
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Recommend Dealer
Yes
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Aug 05, 2025

Germain Honda of Surprise responded

Your business and kind recommendation mean so much to us all. We know Kevin will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

August 04, 2025

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Always treated with respect and service always great. Kevin takes care of his customers. This dealership is always top notch. More

by johnkusmit
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Recommend Dealer
Yes
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Aug 05, 2025

Germain Honda of Surprise responded

We thank you for sharing your positive experience and 5-star rating. See you down the road. Best Regards, Sassha Motz General Manager

August 02, 2025

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Everyone was so friendly. Service was completes quickly and technician took very good care of my car More

by Annaconnelly
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Yes
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Aug 04, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review. Best Regards, Sassha Motz General Manager

July 31, 2025

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Germain Honda offers great customer service, especially when compared to other valley Honda dealers (former Arrowhead and Right Honda customer). My service advisor, Kevin, was kind and answered all my ques More

by bchia8
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Recommend Dealer
Yes
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Jul 31, 2025

Germain Honda of Surprise responded

Your business and kind recommendation means so much to us all. We are pleased to know that Kevin ensured your overall satisfaction and provided you with all the answers you needed. Best Regards, Sassha Motz General Manager

July 28, 2025

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Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

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Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 26, 2025

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I had my first service appointment for the CRV. From check-in with Kevin to waiting for a short time was excellent. Kevin showed me how to remotely start the car. More

by joan47walton
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Germain Honda of Surprise responded

hanks for sharing your experience with us. We are happy you had a positive experience overall. We hope that you come back and see us again! Best Regards, Sassha Motz General Manager

July 23, 2025

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Kevin Proo is an amazing guy and got all my stuff done fast and professional More

by arojas.g.59
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Recommend Dealer
Yes
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Jul 24, 2025

Germain Honda of Surprise responded

Thank you so much for this excellent review. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, Sassha Motz General Manager

July 21, 2025

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Kevin was friendly, professional and kept me informed concerning services that my vehicle needed. Thank you for your professionalism! More

by DavRoc@1
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Recommend Dealer
Yes
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Jul 22, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and informative experience with our team. Best Regards, Sassha Motz General Manager

July 20, 2025

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I experience good service at this dealership my first time visiting and would absolutely return for future service More

by MOORELATICIA
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Recommend Dealer
Yes
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Jul 21, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Our team looks forward to working with you in the future. Best Regards, Sassha Motz General Manager

July 19, 2025

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Employee Rating

Had a wonderful experience, kevin proo was a substantial part of our service going great. He had taken great care of my lady and I as well as all of my concerns regarding our car were taken seriously. He ha More

by EASTON.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2025

Germain Honda of Surprise responded

Our team is happy to know that Kevin ensure your visit was handled with great care and communication. He will be happy to learn of your overall satisfaction and we know he will be happy to assist you in the future. Best Regards, Sassha Motz General Manager

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