Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 18

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

September 26, 2025

Dealership Rating
Employee Rating

Recall work completed earlier than expected. Kevin gets high marks for communication and listening to the customer. More

by Justinekeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Germain Honda of Surprise responded

Our goal is your overall satisfaction so we are pleased to know that Kevin took great care of you. Best Regards, Sassha Motz General Manager

September 25, 2025

Dealership Rating
Employee Rating

the dealership did a very good job. Kevin did a great job communicating with me More

by Martinez656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Germain Honda of Surprise responded

We're happy you found our staff to be so supportive during your experience here at Germain Honda of Surprise. Don't hesitate to call us if you ever need anything. Be safe on the road! Best Regards, Sassha Motz General Manager

September 24, 2025

Dealership Rating
Employee Rating

Excellent and timely service. I appreciated the helpful information about my vehicle and Kevin not being pushy about products or services that I should purchase. More

by Jashinhust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Germain Honda of Surprise responded

Thank you for your business and for sharing your positive and supportive experience with Kevin. See you next time. Best Regards, Sassha Motz General Manager

September 19, 2025

Dealership Rating
Employee Rating

Oil change pricing is through the roof even with a coupon $95! This will drive customers away. That’s what I am reviewing. More

by NateM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Kevin helped out tremendously. He made sure everything was squared away before returning my Civic. Definitely enjoyed working with this dealership thanks to Kevin. More

by Frenchy1724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Germain Honda of Surprise responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Surprise and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Sassha Motz General Manager

September 17, 2025

Dealership Rating
Employee Rating

Kevin was very professional and courteous. The team took the extra effort to look for any recalls on my vehicle which they found one and took care of it for me. Thank you Kevin and team. More

by tallkulone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Germain Honda of Surprise responded

Our team is happy you enjoyed a positive and thorough service experience. We look forward to continuing to provide you with 5-star service going forward, Best Regards, Sassha Motz General Manager

September 10, 2025

Dealership Rating
Employee Rating

Kevin was absolutely great to work with! He consistently communicated with me and kept me informed with updates every step of the way. I really appreciated how attentive he was and how he ma More

by Gina Navarrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Germain Honda of Surprise responded

Gina, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he was a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Best Regards, Sassha Motz General Manager

September 09, 2025

Dealership Rating
Employee Rating

Very pleased with service I received. Thank you so much for the excellent customer service!! More

by Jblaichjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante , Kristina Miranda

Sep 10, 2025

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

September 09, 2025

Dealership Rating
Employee Rating

Kevin gave me all the info I needed for my cars repairs as far as cost an how long it would take and even help set me up with a rental at no extra cost. Great experience. More

by theeditor831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're pleased you received the best care and guidance from Kevin and the Germain Honda team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, Sassha Motz General Manager

September 09, 2025

Dealership Rating
Employee Rating

Kevin was very helpful and informative throughout the entire process! Will definitely like to have him handle my vehicle again More

by isaacdiazjr1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with Kevin. We know he will be honored to assist with your future service needs. Best Regards, Sassha Motz General Manager

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