Kevin Rafeek | Page 10
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
841 Reviews
Write a Review841 Reviews of Kevin Rafeek
March 17, 2026
Service is always top notch. They understand how to treat customers and go above and beyond. Always a pleasure doing business with them! They understand how to treat customers and go above and beyond. Always a pleasure doing business with them! More
Other Employees Tagged: Kevin Rafeek
March 16, 2026
Service Dept texted me with current work and suggested areas of concern and kept me informed throughout my visit.Additionally Kevin was to call my extended company to check whether coverage applied to sug areas of concern and kept me informed throughout my visit.Additionally Kevin was to call my extended company to check whether coverage applied to suggested repair items More
Other Employees Tagged: Kevin Rafeek
March 16, 2026
I really appreciate the Acura service team and especially the Acura service team supervisor Brett, for going above and beyond and taking care of me. He and his team split the cost of the repair of my vehicle the Acura service team supervisor Brett, for going above and beyond and taking care of me. He and his team split the cost of the repair of my vehicle, as a courtesy. You all have a loyal customer for life! More
Other Employees Tagged: Kevin Rafeek
March 14, 2026
Kevin was very friendly and professional. He reviewed the repair recommendations and helped me decide on the priority repairs. He did everything to expedite my repairs and kept me appraised He reviewed the repair recommendations and helped me decide on the priority repairs. He did everything to expedite my repairs and kept me appraised of the status. He did the check in and check out very efficiently. More
March 12, 2026
Excellent! Great customer... Kevin was timely and answered all my concerns. He always goes the extra mile. I appreciate it! Great customer... Kevin was timely and answered all my concerns. He always goes the extra mile. I appreciate it! More
Other Employees Tagged: Kevin Rafeek
March 12, 2026
The vehicle was taken to a stall within minutes of arriving. I was kept informed of status w/o having to ask. The video from the mechanic could have been more detailed though. arriving. I was kept informed of status w/o having to ask. The video from the mechanic could have been more detailed though. More
Other Employees Tagged: Kevin Rafeek
March 09, 2026
Cisco, Kevin, and Jessica are the best service writers in the business! The technicians in the back are second to none! the business! The technicians in the back are second to none! More
Other Employees Tagged: Devin Sheldon, John Price, Cisco Lugo, Travis Battles, Rabih Kassam, Jessica Goodale, Adam Rodriguez, John Barker, Matthew Tankersley, , Cisco, Jessica, Kevin

