Kevin Rafeek | Page 12
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
841 Reviews
Write a Review841 Reviews of Kevin Rafeek
February 28, 2026
Excellent service. Very respectful and professional staff. I received xcellent service. I commend the staff for being very respectful and professional. They kept me inf Very respectful and professional staff. I received xcellent service. I commend the staff for being very respectful and professional. They kept me informed throughout my wait. More
Other Employees Tagged: Kevin Rafeek
February 27, 2026
The customer service was initially questionable but got better and I did feel like the employees were there to help me and cared about my issue. The dealership feels like a racket but Kevin and Charlie cam better and I did feel like the employees were there to help me and cared about my issue. The dealership feels like a racket but Kevin and Charlie came through in the clutch! More
Other Employees Tagged: Charlie Miles
February 27, 2026
Very good. .. Good customer service. Comfortable waiting room. I would bring my car back again for service at this location .. Good customer service. Comfortable waiting room. I would bring my car back again for service at this location More
Other Employees Tagged: Kevin Rafeek
February 26, 2026
As always Jessica and the team are awesome. My car came out like new and enjoyed the snack you provided. Thanks again! My car came out like new and enjoyed the snack you provided. Thanks again! More
Other Employees Tagged: Cisco Lugo, Jessica Goodale , Devin
February 25, 2026
My experience was exceptional! Devin and the crew treated me with excellence. Everyone was professional and polite. My needs were met and my concerns were addressed immediately. Devin and the crew treated me with excellence. Everyone was professional and polite. My needs were met and my concerns were addressed immediately. More
Other Employees Tagged: Kevin Rafeek
February 22, 2026
Always friendly clean even though they are remodeling the place was still nice and clean place was still nice and clean More
Other Employees Tagged: Cisco Lugo, Jessica Goodale
February 21, 2026
They are very considerate and have patience! ! Great Staff i will be returning thanks so much for doing a great job on my car thank u thank u thank u thank u so much ! Great Staff i will be returning thanks so much for doing a great job on my car thank u thank u thank u thank u so much More
February 19, 2026
Really appreciated the video provided by Mechanic. Helped in deciding the importance of scheduling service. Always great to see Devin. Thanks to Jessica for informing me of online coupons and paying w Helped in deciding the importance of scheduling service. Always great to see Devin. Thanks to Jessica for informing me of online coupons and paying with Debit card to avoid additional credit card fees. More
Other Employees Tagged: Kevin Rafeek

