Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 63

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
789 Reviews
4.9

789 Reviews

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789 Reviews of Kevin Rafeek

December 19, 2024

Dealership Rating
Employee Rating

Given is always very good he makes sure my MDX makes sure I am up to date More

by JP2242FT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2024

Dealership Rating
Employee Rating

I work in Chesapeake and I gladly drive to Newport News for this dealerships service. More

by birth.a.elephant
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 19, 2024

Dealership Rating
Employee Rating

High marks for Kevin the service associate and to Ray the lead mechanic, very good service More

by kmhttpc
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 19, 2024

Dealership Rating
Employee Rating

Mr. Lugo and Team were courteous and listened to our issues to seek a solution and a great outcome. More

by Nupe76f1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 19, 2024

Dealership Rating
Employee Rating

Everyone I encountered at Acura greeted me with a warm smile from the start to finish. I would recommend Southern Acura of Newport News to my family and friends. More

by nanettebuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 19, 2024

Dealership Rating
Employee Rating

Great Service! My car is running great! Thanks for all your help. Very professional service! More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 18, 2024

Dealership Rating
Employee Rating

Dealer provided a loaner car which was ready on my arrival. The exchange happened smoothly. More

by seesteract1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 17, 2024

Dealership Rating
Employee Rating

I always and always have a pleasant and timely experience when I am at southern Acura. I love the new benefits and the things that’s offered to buyers and owners. I would recommend everyone to get service at More

by Erica
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 15, 2024

Dealership Rating
Employee Rating

The service was timely and very informative; The staff was great and personal. Thanks again More

by Vze1er4bb@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

December 14, 2024

Dealership Rating
Employee Rating

All the people are very kind. You can tell their goal is to make all the customers happy. About 90% of the time I've come to this dealership for service I've had some sort of iss More

by DMS764
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Jessica

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