Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 74

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
843 Reviews
4.9

843 Reviews

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843 Reviews of Kevin Rafeek

October 15, 2024

Dealership Rating
Employee Rating

I have a very good rapport with both my service advisor Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 More

by TRENNA_1973
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo , Berna Aguirre, Daryl Hoe, Darrius Young

Oct 17, 2024

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 10, 2024

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I enjoy Southern Acura due to the customer service department, especially Kevin he goes above and beyond for his customers he followed through with his contact information. He’s very personable and ve More

by alecia41
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

Oct 11, 2024

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 02, 2024

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Employee Rating

dealership is clean and the staff is professional , especially Kevin. great sense of humor and they take pride in the work that is being done More

by Jayy
Service Price Transparency
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Recommend Dealer
Yes

October 01, 2024

Dealership Rating
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They completed a battery change on a dead battery within only a couple of hours on a Sunday! Definitely knew their stuff and helped me get my car up and running. More

by Ethan French
Service Price Transparency
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Recommend Dealer
Yes

September 26, 2024

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It's always fast and everyone very respectful and helpful Kevin is always attentive to my needs More

by JSROONEY1
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

September 24, 2024

Dealership Rating
Employee Rating

Quick, efficient service. Positive response. Kevin is very knowledgeable and is quite helpful. I appreciate that he remembers who I am. More

by jamesfsnyder
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 24, 2024

Dealership Rating
Employee Rating

Kevin and Cisco always take care of my service needs and ensure my car is taken car of. Quick and easy process. The car porter was very personable and made the shuttle rides quick and painless. More

by Mmiltnercnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 24, 2024

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Employee Rating

Service and follow up were top of the line as is always the case. This is the reason I take a Lexus to them when a Lexus just down the road More

by Tedghemmert
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

September 21, 2024

Dealership Rating
Employee Rating

Great service from the whole team! They have taken care of the three Acuras we have purchased and never a problem getting things done. It is especially nice that they clean the car b More

by Wfcress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Cisco Lugo , Berna Aguirre

September 21, 2024

Dealership Rating
Employee Rating

Curious, kind, reliable and always on time to sevice you if not earlier. I would recommend them More

by D9404
Service Price Transparency
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Recommend Dealer
Yes
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