Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 75

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
843 Reviews
4.9

843 Reviews

Write a Review

843 Reviews of Kevin Rafeek

September 15, 2024

Dealership Rating
Employee Rating

This dealership works diligence to get the job done. They help you to save money by lending you a loaner car while they fix your car. I truly love the service they give. The rock! More

by RONALD.COOPER52000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

Sep 20, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 13, 2024

Dealership Rating
Employee Rating

I purchased a used car from Devon at Southern Acura , he and his manager have been wonderful. They have helped with everything I have needed. I highly recommend them. More

by mwatson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

September 11, 2024

Dealership Rating
Employee Rating

Pleasant customer service when scheduling Excellent service advisors and trustworthy Quality work and low pressure More

by SColls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 06, 2024

Dealership Rating
Employee Rating

Outstanding customer service. The Southern Acura service department promptly diagnosis the issue with my vehicle and made me aware of the repairs required. I'm very pleased with More

by ASLAMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

September 03, 2024

Dealership Rating
Employee Rating

Sysco and the rest of the service team are alway's very kind and accommodating. My service appointments are alway's quick and professional. More

by Ria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre

September 02, 2024

Dealership Rating
Employee Rating

Always professional, thorough, and prompt. Kevin, especially, is a delight. I've been a customer for almost 20 years and won't go anywhere else. More

by AMYSOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2024

Dealership Rating
Employee Rating

Great dealership. I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive t More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

They were very thorough and washed my car. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. More

by shemya94d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Berna Aguirre, Unsure

August 27, 2024

Dealership Rating
Employee Rating

My service representative is personable and knowledge. Keeps me abreast of all current maintenance needs More

by dallasblue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

August 27, 2024

Dealership Rating
Employee Rating

Kevin is very professional and courteous. I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were ver More

by Brembydome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
75
...

Dealership Inventory (113 Vehicles)

new 2026 Acura ADX car, priced at $40,250
2026 Acura ADX
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Acura Integra car, priced at $41,635
2026 Acura Integra
new
Performance Red Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $35,295
2026 Acura Integra
new
Performance Red Pearl exterior
CVT
Front-wheel Drive
new 2026 Acura MDX car, priced at $54,550
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $51,750
2026 Acura MDX
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Acura MDX car, priced at $55,275
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive