Kevin Rafeek | Page 75
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
843 Reviews
Write a Review843 Reviews of Kevin Rafeek
September 15, 2024
This dealership works diligence to get the job done. They help you to save money by lending you a loaner car while they fix your car. I truly love the service they give. The rock! They help you to save money by lending you a loaner car while they fix your car. I truly love the service they give. The rock! More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
September 13, 2024
I purchased a used car from Devon at Southern Acura , he and his manager have been wonderful. They have helped with everything I have needed. I highly recommend them. and his manager have been wonderful. They have helped with everything I have needed. I highly recommend them. More
Other Employees Tagged: Brett Whitney
September 11, 2024
Pleasant customer service when scheduling Excellent service advisors and trustworthy Quality work and low pressure service advisors and trustworthy Quality work and low pressure More
Other Employees Tagged: Cisco Lugo
September 06, 2024
Outstanding customer service. The Southern Acura service department promptly diagnosis the issue with my vehicle and made me aware of the repairs required. I'm very pleased with The Southern Acura service department promptly diagnosis the issue with my vehicle and made me aware of the repairs required. I'm very pleased with Cisco and his staff. Outstanding job!! More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
September 03, 2024
Sysco and the rest of the service team are alway's very kind and accommodating. My service appointments are alway's quick and professional. kind and accommodating. My service appointments are alway's quick and professional. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre
August 31, 2024
Great dealership. I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive t I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive the next day. All thanks to Kevin.... More
August 29, 2024
They were very thorough and washed my car. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre, Unsure
August 27, 2024
My service representative is personable and knowledge. Keeps me abreast of all current maintenance needs Keeps me abreast of all current maintenance needs More
Other Employees Tagged: Cisco Lugo
August 27, 2024
Kevin is very professional and courteous. I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were ver I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were very clean. More

