Kevin Riggleman
Kevin Riggleman at Tri State Nissan

Kevin Riggleman

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Kevin Riggleman

February 15, 2026

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The dealership is great I have bought several cars from here. The service department gets you in and out and keeps you updated on your car. More

by 77COX
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Recommend Dealer
Yes
Feb 20, 2026

Tri State Nissan responded

Thank you for continuing to choose us over the years. It truly means a lot that you’ve purchased several vehicles here and trust both our sales and service teams. Thank you for your loyalty and for sharing your experience. We’re glad to hear the service department has kept things efficient and communicated clearly while your vehicle was here. That kind of consistency is what we strive for every day. We appreciate you and look forward to taking care of you for many more years to come.

November 21, 2025

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Always good service and done in the time frame that was given when asked when it would ready. More

by junenorwood
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano

Dec 04, 2025

Tri State Nissan responded

Thank you, June. We appreciate you taking the time to share your experience and are glad to hear that Kevin, Todd, and Martin provided good service and met your expected timeframe. Your feedback helps us continue improving the way we serve our customers. Thank you again for your trust and for choosing us for your vehicle’s service needs.

November 19, 2025

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Went in for an oil change, got quick, friendly service. Rear view mirror had fallen off, I asked if it could be looked at, if not , I would make an appointment. It was reattached, free of charge. I couldn’ More

by paulriley8814
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Recommend Dealer
Yes
Dec 04, 2025

Tri State Nissan responded

Thank you, Paul. We’re so glad to hear that Kevin and the service team took great care of you and went the extra mile to get everything handled quickly—and at no charge. It’s great knowing you left happy and feeling well taken care of. Thank you again for your trust and for sharing your experience with us.

November 06, 2025

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As usual, the work was performed quickly and correctly. Will recommend to anyone needing setvice More

by kcmaop
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler

Nov 13, 2025

Tri State Nissan responded

Thank you for sharing your experience. We are glad to hear everything went smoothly and that our team continues to meet your expectations. We truly appreciate your recommendation and thank you again for trusting us with your vehicle.

August 01, 2025

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Great people. Honest and knowledgeable. No pressure. Good quick service. Nice customer lounge. Overall, a good experience. More

by SDP222
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Skylar Warner , Bob Pressler

Aug 09, 2025

Tri State Nissan responded

Thank you for the excellent 5-star review. We’re glad to hear your visit was a positive one from start to finish, with honest, knowledgeable, and pressure-free service. It’s great to know Kevin, Todd, Bob, and Skylar all contributed to making the process smooth and efficient, and that you enjoyed the comfort of our lounge while your vehicle was serviced. We appreciate your trust and look forward to helping you again.

April 05, 2025

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When I first got there, the associate mentioned that I didn’t have an appointment until 1 PM which I did not set that time, but I told them that I had to come in that morning and drop it off and she said More

by amber_riggleman
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Recommend Dealer
Yes
Apr 09, 2025

Tri State Nissan responded

Hi Amber, thank you so much for taking the time to share your experience with us. While we’re truly sorry to hear there was some initial miscommunication between our service and rental departments, we’re grateful for your patience and understanding. We’re especially thrilled to hear that Kevin took such great care of you and kept you informed throughout the process—that kind of proactive communication is exactly what we strive for as part of our commitment to exceeding expectations. We’re always working to improve, and feedback like yours helps us grow. Thank you again for your trust and your thoughtful review—we look forward to providing an even smoother experience next time!

March 26, 2025

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Although it took two weeks and several challenges to get my car fixed, the experience was fine. Kevin kept me informed during the process. More

by cana2006
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Recommend Dealer
Yes
Apr 04, 2025

Tri State Nissan responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Kevin kept you well-informed throughout the process, even when there were challenges along the way. Clear communication is key to delivering exceptional service, and Kevin’s dedication to keeping you updated truly embodies our commitment to exceeding expectations. We appreciate your patience and understanding throughout the repair process. Our team strives to be problem solvers and provide honest, transparent service every step of the way. It's all part of building lasting relationships with our valued customers like you! Thanks again for your kind words and for choosing us. If you ever need anything in the future, don’t hesitate to reach out—we’re here to help!

February 27, 2025

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The employees there are always friendly and helpful. They made sure to address my needs in a timely manner. More

by btaylor27
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano, Skylar Warner , Bob Pressler, Josh Stogdale

Mar 02, 2025

Tri State Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that our team was friendly, helpful, and made sure to take care of your needs in a timely manner. Providing top-notch customer service is what we strive for every day, and knowing we delivered that for you means the world to us. We truly appreciate your support and look forward to serving you again in the future!

February 20, 2025

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My car broke down in a remote area and I called Josh after not being able to find a mechanic anywhere nearby. My car had been serviced the week before and I thought the service might have been related More

by dcufan
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Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

Feb 26, 2025

Tri State Nissan responded

Thank you so much for sharing your experience! We’re beyond grateful that Josh and Kevin were able to step in during such a stressful situation and turn things around for you. Being stranded in a remote area is never easy, and we’re thrilled that our team could provide not just a solution but also peace of mind. It’s our goal to go above and beyond for our customers, and your kind words truly mean the world to us. We’ll be sure to pass along your praise to Josh and Kevin—they’ll be thrilled to hear it! If you ever need anything in the future, we’re here for you. Safe travels, and thank you again for trusting us!

January 23, 2025

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Most times it takes forever, but this time was quick. Thanks for the faster service. More

by squirt004
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Siebert, Todd Kerns, Martin Arellano, Skylar Warner, Stebbins Miller , Ben Kethley, Bob Pressler, Josh Stogdale

Jan 26, 2025

Tri State Nissan responded

Thank you for taking the time to leave a review! We truly appreciate your feedback, and we're happy to hear that your most recent visit was quicker than usual. We're always working to improve our service speed and efficiency, and it's great to know we met your expectations this time. We'll continue to work hard to make every visit as smooth and quick as possible. Thank you for choosing Tri-State Nissan!

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