Kevin Roberts | Page 22

Jeremy was a good adviser when I could speak to him, however, there were three times that I called and he still hasn’t returned my calls and that was over a week ago. Also the technicians never were a however, there were three times that I called and he still hasn’t returned my calls and that was over a week ago. Also the technicians never were able to fix the electrical issue of tje battery totally discharge overnight. I had to have it jump started seven times in eight days. I finally got tired of them being unable to fix it so I took it to A Plus Mechanics here in Ocala and he fixed it by replacing a relay at the cost of $200. I was told that it was guaranteed but what good is a guarantee if your mechanics can’t fund or fix the issue? Also, it took three times in the shop to get the transmission fixed. . I bought the vehicle from you and I had to wait over two weeks before it was drivable. More

by jm56 Verified Customer Verified Customer

Report | Print

Good customer service and a very nice selection of vehicles and was willing to work with me vehicles and was willing to work with me More

by goodrichmike61 Verified Customer Verified Customer

Report | Print

Great service and know what they were doing . I was pleased . Considerate and friendly . Thanks again I was pleased . Considerate and friendly . Thanks again More

by BMCCHENSNEY75 Verified Customer Verified Customer

Report | Print

I purchased this vehicle after seeing it at the Don Garlits car show. John Gonyer approached me there and gave me important information about the car. He then followed up with me the next day for a tes Garlits car show. John Gonyer approached me there and gave me important information about the car. He then followed up with me the next day for a test drive. Because of his polite and professional manner, as well as his “non pushy” sales approach, I was able to make a decision quickly after my test drive that this was the car for me. I’ve never had such a great experience purchasing a car before this and it’s something many people dread. I will recommend John Gonyer to all my friends and family who are looking to purchase a new or used vehicle. He did an excellent job assisting me. Kevin did a great job finalizing my sale documents as well as explaining the warranty differences. Dale followed up with me to thank me for my sale. I would recommend Phillips to anyone wanting to purchase a vehicle. Great experience! More

by AR390 Verified Customer Verified Customer

Report | Print

Never any issues excellent service thank you always a pleasure doing business with this dealership pleasure doing business with this dealership More

by BTTRFLY0165 Verified Customer Verified Customer

Report | Print

Always courteous, knowledgeable & nice. My3rd car purchases from here & a total 9 Cars for my family over 25 years. My3rd car purchases from here & a total 9 Cars for my family over 25 years. More

by Cindy Oates Verified Customer Verified Customer

Report | Print

This is by far the Very Best Dealership I have ever worked with!! Derek is my service advisor, He is the smartest advisor that I have ever worked with. Best part is that he is always super fair with me worked with!! Derek is my service advisor, He is the smartest advisor that I have ever worked with. Best part is that he is always super fair with me and the work is excellent. I Highly Recommend Phillips!! More

by winter21 Verified Customer Verified Customer

Report | Print

Phillips Chrysler Jeep Dodge Ram of Ocala made our car buying process stress free and easy, after visiting a neighboring dealership whom was not honest with the listing prices of their vehicles. We came i buying process stress free and easy, after visiting a neighboring dealership whom was not honest with the listing prices of their vehicles. We came in and informed Mr. Ronik of what we were looking for, as we were already approved through our CU. We test drove the Palisade and fell in love. We were trading in our 16 Honda Accord and knew there would be some negative equity, but Mr. Kevin Roberts made the numbers work and we stayed past closing time to get the deal done. We enjoyed everyone’s professionalism and will be back for future purchases. Thank you!!! More

Report | Print

The staff was knowledgeable and friendly. They made the buying process easy. We love our new jeep. They made the buying process easy. We love our new jeep. More

by mari3 Verified Customer Verified Customer

Report | Print

This is the second Jeep I've bought from Phillips Chrysler Jeep Dodge Ram. Will Pardee was the salesman both times and did a fantastic job! Very helpful, knowledgeable and responsive! Chrysler Jeep Dodge Ram. Will Pardee was the salesman both times and did a fantastic job! Very helpful, knowledgeable and responsive! More

by mgrimsley Verified Customer Verified Customer

Report | Print