Kevin Roberts | Page 27

Todd and I had several conversations and I specifically requested someone that I could relate too. Todd suggested John Keefe. John was easy to talk too with no particular pressure for a deal. In stead h requested someone that I could relate too. Todd suggested John Keefe. John was easy to talk too with no particular pressure for a deal. In stead he answered our questions and committed to making us happy. I had priced the truck I was interested in on the internet. I also priced my trade on the internet through KBB. My expectations that I told John was for Phillips to meet their commitment and they did exactly that. Thank you Todd, John and Kevin for a pleasant buying experience. Ray and Jean Fox More

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Sonny Wallace was a salesman and I would give him a 10 with his honesty and he was very helpful in helping us choose the vehicle that would work for us. Kevin Roberts was an awesome finance guy and help with his honesty and he was very helpful in helping us choose the vehicle that would work for us. Kevin Roberts was an awesome finance guy and helped in anyway he could and I give him a 10. Todd and Stacey were of great help and got us to the right person. More

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Brian Baker is an outstanding Representative for Phillips. No doubt the best vehicle buying experience that I have ever had! Go try them out for a real honest deal! Phillips. No doubt the best vehicle buying experience that I have ever had! Go try them out for a real honest deal! More

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The service to us was very excellent.We were very The service to us was very excellent. We were very welcome We were satisfied with everything offers Our sales Dept Thomas Bivins was so humble ve The service to us was very excellent. We were very welcome We were satisfied with everything offers Our sales Dept Thomas Bivins was so humble very polite and friendly. More

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After I purchased the car, ready to leave. Found those problems.The back-up camera is blur, cannot see anything.There's serious leaking under the hood. Rear seat has something like stain. (There's a car p problems.The back-up camera is blur, cannot see anything.There's serious leaking under the hood. Rear seat has something like stain. (There's a car parking shades. It seems ok. But, I just realized that's how they hide the stain.) But, there's nothing you will do. BECAUSE I ALREADY BOUGHT IT.AND, I was so mad about the manger, Todd. The cigarette odor is really obvious, but WHY DIDN'T HE EVEN MENTION DURING THE CONVERSATION? All I think about is he wants to hide the truth. And, he knew I'm out of state; so, if I just ship it, there's nothing I can do, but accept that stinky smell and all problems. How's that possible to get a 4.5  review for the dealer who wants to hide all the issues? This is so ridiculous and unscrupulous.  More

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Never bought a vehicle I was shopping for a new wrangler. They have one advertised at 33K, so thats what I was looking at. After a short talk with them, I find out that it I was shopping for a new wrangler. They have one advertised at 33K, so thats what I was looking at. After a short talk with them, I find out that it would really cost me 38K. I expect them to make a profit, but all the added fees were ridiculous. I went down to tampa and purchased the same vehicle for 32K. Do your homework folks. More

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We had a very good experience with our salesman Ray and Kevin the paperwork specialist. They made us feel comfortable with their safety precautions and management was willing to work with us on the price o Kevin the paperwork specialist. They made us feel comfortable with their safety precautions and management was willing to work with us on the price of our vehicle and trade in. I would give five stars but there were some employees who either didn’t have a mask or bother to wear it. More

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What a pleasant experience working with Dale Coleman, Thomas Bivins, and Kevin Roberts for my Jeep at Phillip’s CJDR! Dale went the extra mile to help me find the Wrangler of my DREAMS, while also ensuri Thomas Bivins, and Kevin Roberts for my Jeep at Phillip’s CJDR! Dale went the extra mile to help me find the Wrangler of my DREAMS, while also ensuring that the process was seamless and stress-free; Thomas placed exceptional attention to detail in showing me all the bells and whistles of my Jeep, as well as answering any questions; and, Kevin was efficient and informative about all things finance, all the while making us feel like part of the Phillip’s family and not just another transaction! The customer service with these 3 gentlemen is second to NONE!! Absolutely wonderful experience. I will be sure to be a walking marketing device for Phillips for anyone with CJDR needs! Thanks, guys!! Y’all are the best of the best! - Layla & Nikki More

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The dealership is very nice and big. The salesman was very helpful the finance man was also very helpful and completed the purchase in record time. I will recommend your dealership to others that may be very helpful the finance man was also very helpful and completed the purchase in record time. I will recommend your dealership to others that may be shopping for a car. More

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The staff was wonderful greeted when walked through the door. New everything about the truck when questions were asked. They were very patient and always smiled. door. New everything about the truck when questions were asked. They were very patient and always smiled. More

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