Kevin Roberts | Page 26

I was pleased and very impressed how fast we were able to get financed . Made sure the truck was safe and clean . Tom was professional . Will recommend and in the future will shop at Phillips Chrysler , to get financed . Made sure the truck was safe and clean . Tom was professional . Will recommend and in the future will shop at Phillips Chrysler , More

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Great dealership, great sales person. Finance person was a pleasure to deal with. Everything was scheduled and prompt delivery. a pleasure to deal with. Everything was scheduled and prompt delivery. More

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Very friendly very professional I will recommend Phillips Chrysler dealership to my friends And family. Phillips Chrysler dealership to my friends And family. More

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Mark is an outstanding sales person. Mark went out of his way to be helpful. Mark suggested taking the vehicle to our home to make certain the vehicle fit in our garage. Mark made certain I was comfort his way to be helpful. Mark suggested taking the vehicle to our home to make certain the vehicle fit in our garage. Mark made certain I was comfortable with all of the vehicle options and understood how to use them. More

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So if I was able to not put a star I would .This was the worst expert ce I've had I had a recall on my 2024 Dodge Charger arrived at 10:30 am had an 11 am appt no problem arrive they ask what service I said worst expert ce I've had I had a recall on my 2024 Dodge Charger arrived at 10:30 am had an 11 am appt no problem arrive they ask what service I said software recall no problem take my car no other questions asked about the vehicle other than will I be waiting or dropping off after about an hour the service guy comes to me and said well we did your recall but now your car won't start? Then the question is asked has your car been modified by chance .why wouldn't that question be asked before the update as a precaution to assure it's not going to mess things up or give me the option to not have it done .long story short I am stuck at dodge for 5 hrs no vehicle and no solution or any idea on how this will be fixed other than it's not dodge fault. eventually, I towed my vehicle from dodge at my expense and now had to pay $500 to get it fixed again at my expense with dodge not offering any assistance I will tell everyone I come in contact with never to use this dealership and post on all social media platforms to help spread the word The worst experience ever! More

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If I could leave no stars I would. This was by far the worst experience I ever had purchasing a vehicle. After two long months of paperwork and approval all documents we signed everything was completely d worst experience I ever had purchasing a vehicle. After two long months of paperwork and approval all documents we signed everything was completely done. We were refused our vehicle because they had to wait to get paid by the bank. Kevin Roberts, Don Wulff, and JD Davis all stood by there “policy” on lying to the bank that approved us by telling them we had left the lot with the car when in fact we did not. The bank specifically told us we won’t fund them until you take possession of the car. Even with the bank saying that they still refused to give us the vehicle. They stated and I quote “if you leave with the car right now and you die the bank won’t pay us and we aren’t taking that risk” we even put a $5000 down payment and still NOTHING! After we were frustrated we decided lying to the bank was not the way to go. We decided to cancel and get our money back. But as if that wasn’t enough disappointment as a customer JD Davis came back to us and said “all that hard work for nothing, oh well we already sold the vehicle again to someone else” all after begging us to give him a good review because that effects his Christmas bonus and that’s the only way he can get his kids good gifts. it was all in all a horrible experience and I don’t recommend anyone to go there. More

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I live in NJ I saw this 2017 Ford Shelby gt350 they had after multiple calls back and forth with JD the sales person (who was very helpful ) I sent them a 50% deposit to hold it for about 5 days till i cou after multiple calls back and forth with JD the sales person (who was very helpful ) I sent them a 50% deposit to hold it for about 5 days till i could arrange travel plans to get there got there test drove it everything seemed good it was a beautiful sunny day there was the issue the manager told me all there used cars go though a rigorous check but when I got the car home and went to have it inspected the windshield wipers didn’t work so much for their rigorous inspection when I called them about this they told me i bought this car as is really 60k car and they didn’t check the windshield wipers on their rigorous inspection now it’s my problem and expense not a very reputable used car and service Dept and Kevin Roberts was the one who made these claims to me because at the time I was looking at getting an extended warranty from themagain the sales person JD seemed to be very helpful don’t remember the managers name . Disappointed Frank More

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It was a great experience purchasing my truck from Phillips CJD Jessica was very professional and extremely knowledgeable as was Kevin in finance. Looking forward to meeting the service team & I would Phillips CJD Jessica was very professional and extremely knowledgeable as was Kevin in finance. Looking forward to meeting the service team & I would recommend the dealership to everyone! More

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This is the first Dodge/Chrysler vehicle my husband and I have ever owned! All the people at Phillips Chrysler Jeep Dodge Ram made the buying process very easy; especially our salesman W.R.! My husband and I have ever owned! All the people at Phillips Chrysler Jeep Dodge Ram made the buying process very easy; especially our salesman W.R.! My husband and I are VERY happy with our new Challenger and with Phillips Chrysler Jeep Dodge Ram for making it possible. My husband and I would DEFINETLY recommend anyone looking for a new vehicle to check this dealership! More

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Todd and I had several conversations and I specifically requested someone that I could relate too. Todd suggested John Keefe. John was easy to talk too with no particular pressure for a deal. In stead h requested someone that I could relate too. Todd suggested John Keefe. John was easy to talk too with no particular pressure for a deal. In stead he answered our questions and committed to making us happy. I had priced the truck I was interested in on the internet. I also priced my trade on the internet through KBB. My expectations that I told John was for Phillips to meet their commitment and they did exactly that. Thank you Todd, John and Kevin for a pleasant buying experience. Ray and Jean Fox More

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