Great service department and fast.
In and out fast. Communicated well throughout the service being performed.
In and out fast. Communicated well throughout the service being performed.
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by ssegers
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Guntersville Chevrolet responded
We're happy you found our staff so supportive during your experience at Guntersville Chevrolet. Your feedback means so much to us. Thank you for taking the time to let us know about your great experience. Have a great day!
Plight knowledgeable courteous and helpful all of time.
Nothing more to be added to my comment. Good afternoon
Nothing more to be added to my comment. Good afternoon
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by ejkbuff
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
Guntersville Chevrolet responded
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
They really do make you feel like family, quick service
always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak
always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it takes the personal aspect away from it, but nothing the advisors can help.
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by tinadatrailblazer
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2025 -
Guntersville Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're committed to changing the car-buying experience for the better!
I requested the shuttle service when I made the
appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t
appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late to work. When I was informed my vehicle was ready, I reminded them I needed a pickup shuttle. When I got off work, no one was there to pick me up, so I had to call again and waited for another 15 minutes before I was taken back to the dealership. This service is offered by the dealership and needs to be improved upon because I don’t have anyone close enough to take me and I don’t feel it is right to ask my coworkers.
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by Tmrogers333
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Guntersville Chevrolet responded
We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.
Craig & his team have made it their mission to keep me
safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call.
safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call.
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by kbj
Service Price Transparency
Jun 11, 2025 -
Guntersville Chevrolet responded
Thank you for your kind review; we are happy to pass along your comments to Craig and the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Good folks Good folks to do business with Real
accommodating friendly, fast has a thorough knowledge of the equipment
accommodating friendly, fast has a thorough knowledge of the equipment
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by JWALLS7030
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Russell
Jun 04, 2025 -
Guntersville Chevrolet responded
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.
This was my first visit to the service department for an
oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo
oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy about doing this additional service which I really appreciated. The dealership I have been using has always been aggressive about doing additional service work. My car was returned to me washed and clean on the inside as well. I look forward to doing all of my service work there in the future.
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by WLSHAPPELL
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Guntersville Chevrolet responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Always treated me well.
Been dealing with them for several years and everyone have been very attentive and helpful
Been dealing with them for several years and everyone have been very attentive and helpful
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by skelley42446
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2025 -
Guntersville Chevrolet responded
Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
This dealership has the best customer service and the
quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate
quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate the wonderful customer service I got here.
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by ghalebliam
Service Price Transparency
May 14, 2025 -
Guntersville Chevrolet responded
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Always professional and a place I trust with my vehicle.
The only place I'll go for service.
The only place I'll go for service.
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by scott_cindydaniel
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Russell
May 11, 2025 -
Guntersville Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.