Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
116 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

4.9

116 Reviews

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116 Reviews of Kevin Russell

June 11, 2025

Dealership Rating
Employee Rating

They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak More

by tinadatrailblazer
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2025

Dealership Rating
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I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t More

by Tmrogers333
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
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Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More

by kbj
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

Jun 11, 2025

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Craig and the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Dealership Rating
Employee Rating

Good folks Good folks to do business with Real accommodating friendly, fast has a thorough knowledge of the equipment More

by JWALLS7030
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jun 04, 2025

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 18, 2025

Dealership Rating
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Always treated me well. Been dealing with them for several years and everyone have been very attentive and helpful More

by skelley42446
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2025

Guntersville Chevrolet responded

Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

May 18, 2025

Dealership Rating
Employee Rating

This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo More

by WLSHAPPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2025

Dealership Rating
Employee Rating

This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate More

by ghalebliam
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

May 14, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Dealership Rating
Employee Rating

Always professional and a place I trust with my vehicle. The only place I'll go for service. More

by scott_cindydaniel
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

May 11, 2025

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2025

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Employee Rating

Oil change was quick, staff was very friendly and helpful. Wife was happy with the service More

by johns_ta
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Dealership Rating
Employee Rating

Kevin was very helpful in getting our car repaired the same day and getting the warranty to pay. We were very pleased More

by dennisdjra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

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