

Dealership Experience
2 yrs, 9 mos
Industry Experience
19 yrs, 5 mos
Languages Spoken
English
116 Reviews
Write a Review116 Reviews of Kevin Russell
June 11, 2025
They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it takes the personal aspect away from it, but nothing the advisors can help. More
Other Employees Tagged: John Houston, Jonathan Ramirez, Carleigh Bowen
June 08, 2025
I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late to work. When I was informed my vehicle was ready, I reminded them I needed a pickup shuttle. When I got off work, no one was there to pick me up, so I had to call again and waited for another 15 minutes before I was taken back to the dealership. This service is offered by the dealership and needs to be improved upon because I don’t have anyone close enough to take me and I don’t feel it is right to ask my coworkers. More
June 06, 2025
Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More
Other Employees Tagged: Craig Harris
May 18, 2025
This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy about doing this additional service which I really appreciated. The dealership I have been using has always been aggressive about doing additional service work. My car was returned to me washed and clean on the inside as well. I look forward to doing all of my service work there in the future. More
May 11, 2025
This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate the wonderful customer service I got here. More
Other Employees Tagged: Ned Jones