Kevin Russell | Page 3
Service Advisor
Guntersville Chevrolet
11982 US-431 Suite A
Guntersville, AL 35976
Dealership Experience
4 yrs
Industry Experience
20 yrs, 8 mos
Languages Spoken
English
194 Reviews
Write a Review194 Reviews of Kevin Russell
June 06, 2026
Kevin always takes great care of me and I feel he looks out for "my" best interest in helping me make decisions about maintaining my vehicle. He's an asset to this service department. out for "my" best interest in helping me make decisions about maintaining my vehicle. He's an asset to this service department. More
June 05, 2026
Kevin and his staff go above and beyond on every single vehicle I've brought them. Regardless of the issues I've presented them with. Top notch service, excellent customer service! vehicle I've brought them. Regardless of the issues I've presented them with. Top notch service, excellent customer service! More
Other Employees Tagged: Kevin Russell
May 31, 2026
Great all the way around! Last two vehicles bought there! Ford dealership had a lot of problems with! Last two vehicles bought there! Ford dealership had a lot of problems with! More
Other Employees Tagged: Moody Qattea, Chris Nothdurft, Andy Nixon, Mike Abbondanza, Brittanie Fant, Maeghan Steeley, Ned Jones, Shannon Craft
May 30, 2026
I had an amazing experience. The offer on my trade was VERY competitive and I left with the car I wanted. No hassle. No pressure. I’d recommend Guntersville Chevrolet to anyone. The offer on my trade was VERY competitive and I left with the car I wanted. No hassle. No pressure. I’d recommend Guntersville Chevrolet to anyone. From sales to the service department, they were as nice and down to earth as anyone could ask for. A+! More
Other Employees Tagged: Moody Qattea, Michael Maxfield, Shannon Craft
May 23, 2026
We needed a part for our tailgate. Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! More
May 22, 2026
Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More
Other Employees Tagged: Ned Jones , Jonathan Ramirez

