Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell | Page 3

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

Contact Me
4.9
163 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

20 yrs, 4 mos

Languages Spoken

English English

4.9

163 Reviews

Write a Review

163 Reviews of Kevin Russell

February 16, 2026

Dealership Rating
Employee Rating

Fast professional and takes care of the customer Keeps you informed of the progress and if anything is needed More

by ttabobby
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

February 12, 2026

Dealership Rating
Employee Rating

On time. The waiting area is very nice The fresh free popcorn reminds me of a Chevrolet dealership where I lived in Louisiana and they were always on time and More

by VINESS65
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Feb 16, 2026

Guntersville Chevrolet responded

Thank you so much for the wonderful review! We strive to provide a high-quality, efficient experience for all our customers.

February 11, 2026

Dealership Rating
Employee Rating

They got me in a few minutes before my scheduled appointment They got service completed in a timely fashion More

by thomaslawson31
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Feb 16, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2026

Dealership Rating
Employee Rating

Great service. Knowledgeable. Not pushy. Worth the drive from Huntsville Didn't push unnecessary service. Only what was needed More

by john.mullaney
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Feb 12, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2026

Dealership Rating
Employee Rating

Very good They were able to take care of everything that we needed done on our Traverse. More

by Bmillwee
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jan 19, 2026

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2026

Dealership Rating
Employee Rating

Very good They were able to take care of everything that we needed done on our Traverse. More

by Bmillwee
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jan 19, 2026

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

January 14, 2026

Dealership Rating
Employee Rating

Service was great. They took care of everything with no problems. I will get my next service from them. More

by BYNUMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

January 09, 2026

Dealership Rating
Employee Rating

I already did an online survey about your dealership ? ? Easy to make appointments, service great and Kevin is a wonderful service advisor. More

by live-fully
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jan 10, 2026

Guntersville Chevrolet responded

Thanks for highlighting Kevin, who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Dealership Rating
Employee Rating

Great experience. Every single person we encountered was so friendly and personable. David completed our purchase in a timely-professional manner. More

by kb.tucker14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2026

Guntersville Chevrolet responded

Thanks for highlighting David, who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2026

Dealership Rating
Employee Rating

Bruce Moss was very receptive to my dissatisfaction about the service manager and the way the service manager spoke to me and was completely apathetic to my needs. He has checked in with me since then as wel More

by Chasware
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Guntersville Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.

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