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Kevin Russell

Overview Reviews (194) Inventory (102)

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Kevin Russell

Kevin Russell | Page 4

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9

194 Reviews

Overview Reviews (194) Inventory (102)

Dealership Experience

4 yrs

Industry Experience

20 yrs, 8 mos

Languages Spoken

English

4.9

194 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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194 Reviews of Kevin Russell

May 11, 2026

Dealership Rating

Employee Rating

5 I had a great experience. Kevin was knowledgeable and very helpful. The staff was great as well. Kevin was knowledgeable and very helpful. The staff was great as well. More

by aholbrook1285

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

May 21, 2026 -

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2026

Dealership Rating

Employee Rating

Always a good experience. Everyone is so friendly and pleasant. Always know what’s going on with my car Everyone is so friendly and pleasant. Always know what’s going on with my car More

by Johnboy917

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 08, 2026 -

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! We hope you have a great day!

May 06, 2026

Dealership Rating

Employee Rating

Best service manager I’ve ever had the pleasure of dealing with for all my cars and truck service needs ! dealing with for all my cars and truck service needs ! More

by Scott N

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ned Jones , Jonathan Ramirez

May 21, 2026 -

Guntersville Chevrolet responded

Scott, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2026

Dealership Rating

Employee Rating

Great experience fast service and excellent work very pleasurable visit Very accommodating and very hospitable pleasurable visit Very accommodating and very hospitable More

by joeych38

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

May 08, 2026 -

Guntersville Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Guntersville Chevrolet. We look forward to your next visit! Take care!

May 01, 2026

Dealership Rating

Employee Rating

I was denied the technician I requested because I know him and he took my vehicle to the dealership for me. That's stupid. him and he took my vehicle to the dealership for me. That's stupid. More

by aa.sawyer.j

Verified Customer

Recommend Dealer

Jul 16, 2026 -

Guntersville Chevrolet responded

We're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (256) 787-3771 to speak to our manager directly.

April 24, 2026

Dealership Rating

Employee Rating

Very competent, knowledgeable, courteous. The Corvette Specialist is the best ??. I wouldn't go anywhere else! The Corvette Specialist is the best ??. I wouldn't go anywhere else! More

by STARGAZERBERT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

Apr 27, 2026 -

Guntersville Chevrolet responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2026

Dealership Rating

Employee Rating

Great customer service, as far as maintenance. I experienced a fault after an oil change. Curt was very helpful in trying to resolve the issue, he went on to assure me that things would be rectifi I experienced a fault after an oil change. Curt was very helpful in trying to resolve the issue, he went on to assure me that things would be rectified to my satisfaction. We are still in the process of getting the issue resolved. More

by kenneth.rorie1350r

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

Apr 23, 2026 -

Guntersville Chevrolet responded

Kenneth, we're happy you found Curt to be so supportive during your experience here at Guntersville Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2026

Dealership Rating

Employee Rating

Very attentive. Prompt. Competent. Great Cushing service. Great facilities. Entire staff always goes above and beyond. Prompt. Competent. Great Cushing service. Great facilities. Entire staff always goes above and beyond. More

by jamos3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

Apr 15, 2026 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2026

Dealership Rating

Employee Rating

They went over and beyond making sure I was happy and everything was done that I need. Best visit ever. everything was done that I need. Best visit ever. More

by rkbarron

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

Apr 12, 2026 -

Guntersville Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2026

Dealership Rating

Employee Rating

Always pleasant I always have a very pleasant experience at guntersville Chevrolet.. the staff as well as the comfort of the building and amenities are amazing at guntersville Chevrolet.. the staff as well as the comfort of the building and amenities are amazing More

by kimberly.hays

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

Apr 06, 2026 -

Guntersville Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Guntersville Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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