Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell | Page 6

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

Contact Me
4.9
157 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

4.9

157 Reviews

Write a Review

157 Reviews of Kevin Russell

May 03, 2025

Dealership Rating
Employee Rating

Kevin was very helpful in getting our car repaired the same day and getting the warranty to pay. We were very pleased More

by dennisdjra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2025

Dealership Rating
Employee Rating

I absolutely love the whole process! They are so accommodating. Not pushy at all, and only want what's best for you. More

by ANDERS.SANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

Dealership Rating
Employee Rating

Helped very quickly to resolve my problems. Less than 24 hours. Friendly service. Would recommend More

by dr.cmason.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Dealership Rating
Employee Rating

Everything was great and staff was very friendly and welcoming definitely recommend for all services More

by saraandjazzlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez

Apr 17, 2025

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Dealership Rating
Employee Rating

Great service and atmosphere. Work was completed quickly without a long wait. Will definitely go back. More

by Gerald
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Guntersville Chevrolet responded

Gerald, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

April 02, 2025

Dealership Rating
Employee Rating

Pleased with my experience. Got my car in and out in one day without an appointment! More

by hannahdenise55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez, Ned Jones , Carleigh Bowen, John Houston

Apr 07, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

Dealership Rating
Employee Rating

Absolutely love this service department! The new process is awesome. I loved being able to approve or decline the recommended repairs from my phone and getting an inspection video from the t More

by vwgti97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez, Aerial Cason, Craig Harris , Carleigh Bowen, Chase Bowen, Madison Russell

Mar 22, 2025

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

Dealership Rating
Employee Rating

Beyond Excellent customer service and went the extra mile to help get my service taken care of More

by Bambrit82
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Mar 21, 2025

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

March 15, 2025

Dealership Rating
Employee Rating

These people know how to treat you. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. More

by rfuqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nothdurft, Bruce Moss, Jonathan Ramirez, Andy Nixon, Maeghan Steeley , Carleigh Bowen, John Houston, Alex Hudson, Arlen Stinson

Mar 19, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We sincerely value your business and look forward to your next visit!

February 23, 2025

Dealership Rating
Employee Rating

Everyone at the dealership that I met was great. David, CJ and the service manager, I think his name was Craig was very nice. The only thing that was wrong was, whoever the clean up person is cove More

by randalltallent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

Feb 26, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

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