Kevin Russell | Page 8
Service Advisor
Guntersville Chevrolet
11982 US-431 Suite A
Guntersville, AL 35976
Dealership Experience
3 yrs, 8 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
169 Reviews
Write a Review169 Reviews of Kevin Russell
March 15, 2025
These people know how to treat you. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. More
Other Employees Tagged: Chris Nothdurft, Bruce Moss, Andy Nixon, Maeghan Steeley , Carleigh Bowen, John Houston, Alex Hudson, Jonathan Ramirez, Arlen Stinson
February 23, 2025
Everyone at the dealership that I met was great. David, CJ and the service manager, I think his name was Craig was very nice. The only thing that was wrong was, whoever the clean up person is cove David, CJ and the service manager, I think his name was Craig was very nice. The only thing that was wrong was, whoever the clean up person is covered up a mess on the driver side floor board in/on the carpet and I found it when I was putting my personal items in the truck. Some may think this is nothing but when you’re selling nearly a $100,000.00 truck a good impression goes a long way. More
Other Employees Tagged: Craig Harris
February 13, 2025
One of my best truck purchasing experiences. No pressure, just good ole fashioned, great customer service. No pressure, just good ole fashioned, great customer service. More
Other Employees Tagged: David Scott , CJ Cowart, Arlen Stinson
February 08, 2025
Awesome dealership. Great staff, off the charts customer service. Knowledgeable and courteous team that works to provide ultimate customer satisfaction. They’ve been do Great staff, off the charts customer service. Knowledgeable and courteous team that works to provide ultimate customer satisfaction. They’ve been doing great service on my 2017 Silverado for years, only make sense that their team would find me the perfect 2025 Silverado. Thanks David Scott & team. More
Other Employees Tagged: David Scott , CJ Cowart, Arlen Stinson
January 20, 2025
Repair quote was close to final actual cost, technician completed job in a timely manner, repair warranty exceeds the ones from local specialty repair shops, service advisor and manager addressed any conce completed job in a timely manner, repair warranty exceeds the ones from local specialty repair shops, service advisor and manager addressed any concerns and answered questions without hesitation. More
Other Employees Tagged: Brittanie Fant , John Houston, Jonathan Ramirez
January 20, 2025
No rental car assistance. I paid 48,000 for a vehicle that was under warranty and had to pay hundreds of dollars to rent a car. Didn’t get updates unless I asked for them. I paid 48,000 for a vehicle that was under warranty and had to pay hundreds of dollars to rent a car. Didn’t get updates unless I asked for them. More

