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Kevin Scesney
Kevin Scesney at DCH Brunswick Toyota

Kevin Scesney | Page 13

Service

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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177 Reviews
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177 Reviews

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177 Reviews of Kevin Scesney

January 16, 2024

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Employee Rating

Try so hard to dig out your money. My new car they ask to do tire alignment and change $170. New car why it needs alignment? More

by EBWILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Mootz, Mike Olson

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Jan 20, 2024

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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I felt my service provider was very short with me when he took me to the cashier not answering my questions. I was considering getting work done but was not happy with his putting me off. More

by z_gonzalez
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 20, 2024

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Employee Rating

They are very good and very professionally inclined and customer oriented.wull recommend them to friends More

by ajayi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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This was nice for DCH to provide the ride service when my car repair lasted more than one day. But the cost has been getting too high, also, I miss the DCH’s courteous car wash service after each it’s servic More

by JYF3JYF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Quick service everytime! Kevin is thorough and makes sure you are in and out. He is friendly and personable. Everyone is very nice. More

by schoolteacher27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Employee Rating

They attended me quickly and effectively. I always had a great experience coming to this specific location always. More

by rivera.rubi17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Mootz, Mike Olson, Giovanni Mancipe

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Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Very bad waiting 4 hours to get oil change never go back again or recommended anyone More

by ESSAKASSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Mootz, Mike Olson

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Jan 20, 2024

DCH Brunswick Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Kevin Scenesy has been my service advisor for a while. He has always been friendly, responsive and professional when I come to see him which makes me keep coming back to DCH Brunswick Toyota. More

by Eric Yang
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for your business and this review, Eric. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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I called him with my issue, and the dealership took me right away. Everyone was kind and Cardas and took care of all my needs. I’m very happy with this location. More

by MIKEMAULDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Jan 16, 2024

DCH Brunswick Toyota responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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They’re able to service my car earlier than the appointment I had scheduled. Yay! More

by MICTRA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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