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Kevin Scesney

Overview Reviews (177)

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Kevin Scesney

Kevin Scesney | Page 14

Service

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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177 Reviews

Overview Reviews (177)

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177 Reviews

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177 Reviews of Kevin Scesney

January 16, 2024

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Employee Rating

Giving wrong information to customers cant be trusted will never visit again very bad management will never visit again very bad management More

by IMRANKHATIB

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

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Jan 20, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

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Employee Rating

Prices are too high also mechanics find issues where there are none issues many times I’ll go to my local mechanic he told me don’t worry you car is fine there are none issues many times I’ll go to my local mechanic he told me don’t worry you car is fine More

by Nane

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Ryan Kaminiski, Russell Hill, Larry Hart, Mohamed Rizvi, David Alarcon, Hesh Ismail, Adriana Rojas, Andre Stith, Rich Mootz

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Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 03, 2024

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Employee Rating

The new dedicated service center is refreshing and designed very well. To complement, the service staff are friendly and very knowledgeable. Before proceeding to diagnosed Diagnosed my 2005 Camry's is designed very well. To complement, the service staff are friendly and very knowledgeable. Before proceeding to diagnosed Diagnosed my 2005 Camry's issue explained very clearly the cost up front ETC. They successfully pinpointed the issue . When finished they texted me in detail the cost ETC. More

by ram shah

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 03, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear Kevin and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 29, 2023

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Employee Rating

It was easy to setup appointment, the line was short, checkin was quick and summary video were clear. checkin was quick and summary video were clear. More

by link2mkrish

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Dec 29, 2023 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 25, 2023

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Employee Rating

At DCH Bruwnswick Toyota the Service is Excellent. 👌 Always welcome from entrance to the office 👌 Always welcome from entrance to the office More

by ERODOTHEJACQUES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Kaminiski, Russell Hill, David Alarcon, Andre Stith, Rich Mootz, Mike Olson

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Dec 26, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your five-star rating. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 24, 2023

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Employee Rating

I have no problem setting up an appointment and get the car in for service. car in for service. More

by RHAUSLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Dec 26, 2023 -

DCH Brunswick Toyota responded

Thank you for the five-star rating. We appreciate your business. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 22, 2023

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Employee Rating

I am satisfied with the service but not with the cost. But it’s ok. But it’s ok. More

by TARIQ2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Dec 26, 2023 -

DCH Brunswick Toyota responded

Thank you for your review. We'll be sure to share your feedback with our crew. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 18, 2023

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Employee Rating

Maintenance vehicles are professionally done ,and also the customer service department are providing good service to customers,,reliability the customer service department are providing good service to customers,,reliability More

by SMENSAHKWAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz, Mike Olson

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Dec 18, 2023 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 17, 2023

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Employee Rating

Outstanding Service Advisor. Outstanding Service. I would recommend DCH to a family member and friends. Outstanding Service. I would recommend DCH to a family member and friends. More

by JLSMITH119

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Stith

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Dec 17, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

December 17, 2023

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Employee Rating

They were responsive to my needs and worked work me to take care of my needs take care of my needs More

by shaquan4409

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Stith

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Dec 17, 2023 -

DCH Brunswick Toyota responded

Shaquan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com