Kevin Scesney | Page 8

They are very efficient and honest with the repairs. The people are very polite and profesional. The people are very polite and profesional. More

by Dionrsuarezg Verified Customer Verified Customer

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First visit, left Princeton Toyota due to poor service and customer service. Very impressed with the customer service at DCH. and customer service. Very impressed with the customer service at DCH. More

by Servinghim2 Verified Customer Verified Customer

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DCH Toyota Service continues to be one of the most professional Service Centers in New Jersey. All our household Toyota cars only come to this location in North Brunswick for superior service. Under R professional Service Centers in New Jersey. All our household Toyota cars only come to this location in North Brunswick for superior service. Under Richard Mootz's supervision, I have never had a problem. Service managers are equally tops! Great Tecnician's make all the difference. More

by rbrenowitz Verified Customer Verified Customer

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Very professional gave me a great deal good price would recommend it to anybody smooth trans action no xx recommend it to anybody smooth trans action no xx More

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Quick, detailed service, although the walk around video was in Spanish. Very good experience overall. was in Spanish. Very good experience overall. More

by AIMEE0531 Verified Customer Verified Customer

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I had to wait for 3 hours for a tire rotation job. The attendant did not notify me that my car was ready. The attendant did not notify me that my car was ready. More

by TAMASIMON Verified Customer Verified Customer

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Firstly, I came in due to a factory required maintenance and a puncture on the outer edge of one of my tires. Upon inspection, the service advisor recommended replacing the tire, even though the exact model and a puncture on the outer edge of one of my tires. Upon inspection, the service advisor recommended replacing the tire, even though the exact model was not in stock. Instead, a Goodyear Eagle tire was suggested as a replacement for $183.24 plus taxes. Considering the puncture's nature and location, I was expecting options for repairing the tire before considering a replacement, especially with a different model. However, after deciding not to proceed with the recommendation, I later found that the puncture had somehow disappeared, and, surprisingly, I received no communication about this resolution from the dealership. This lack of communication has left me puzzled and questioning the initial advice given. Additionally, during the same visit, I was advised to get a full alignment for my car, which cost nearly $180. Given that my vehicle is a 2022 model, this recommendation was unexpected. I understand the importance of vehicle maintenance, but I would appreciate more clarity on why a full alignment was deemed necessary for a relatively new car. It would be beneficial to have such recommendations accompanied by a more detailed explanation, especially when it involves significant expense. More

by DYANGMIN Verified Customer Verified Customer

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Very expensive. Went for changing keys battery. Ended up with 2k repairs ?? Not encouraging Went for changing keys battery. Ended up with 2k repairs ?? Not encouraging More

by Sri Verified Customer Verified Customer

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Very professional. . thorough.. client oriented.. I was very satisfied with the service provided. Friendly and respectful reps! . thorough.. client oriented.. I was very satisfied with the service provided. Friendly and respectful reps! More

by BAMS04 Verified Customer Verified Customer

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How can I leased a brand new car and with in 2 months it broke down I brought the car in waited for 4 hrs and I was told the car will have to stay for overnight, I asked how do I go home or pick my son from broke down I brought the car in waited for 4 hrs and I was told the car will have to stay for overnight, I asked how do I go home or pick my son from school? Kevin said he can get my a Lyft fine I asked how do I then go to work the next day since he said I can't get me a loaner, his answer was when I asked for loaner was I can only give you a loaner only if the car is being serviced, why was the car there anyway? I am done with this place. More

by YDICKSON69 Verified Customer Verified Customer

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