Kevin Wagner
Kevin Wagner at BMW of Westlake

Kevin Wagner | Page 3

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

4.8
56 Reviews
4.8

56 Reviews

Write a Review

Dealership Experience

1 yr, 4 mos

Industry Experience

26 yrs, 11 mos

56 Reviews of Kevin Wagner

May 12, 2026

Dealership Rating
Employee Rating

Reliable service performed correctly. Upfront with service times and accommodates emergency situations. Very positive experience More

by JACKSONCLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2026

Dealership Rating
Employee Rating

Kevin was very knowledgeable, polite, respectful and concerned about any questions I had. About my vehicle More

by DALEV0
Workmanship
Service Time
Recommend Dealer
Yes

May 06, 2026

Dealership Rating
Employee Rating

Very good sold me oil warranty for the m5 yk was patience with my question cause I did ask a lot but he was good and was patience More

by M.KAMALOV2007
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wagner

April 28, 2026

Dealership Rating
Employee Rating

Kevin in service was very understanding & patient with me also his communication was excellent he kept me updated about everything the entire process More

by BILLIONAIREMS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

May 18, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

April 27, 2026

Dealership Rating
Employee Rating

Everything was great. Loner was waiting for me and everything was smooth and no problems. More

by DRAZENNOVAKOVIC44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

April 25, 2026

Dealership Rating
Employee Rating

Kevin was very helpful in explaining exactly what the service that was to be performed. And also very friendly and courteous. More

by KLADEGAARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

BMW of Westlake responded

We really appreciate your feedback!

April 23, 2026

Dealership Rating
Employee Rating

I am very happy with service & detailing work and planning to be back very soon More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2026

Dealership Rating
Employee Rating

Kevin was super awesome to work with! He was super communicative throughout the whole process. More

by MBRIGADIR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2026

Dealership Rating
Employee Rating

I had an excellent experience at this BMW service center. From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made More

by slottedrodstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

BMW of Westlake responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

April 17, 2026

Dealership Rating
Employee Rating

Corey and the team at BMW West lake point the extra mile to ensure that all the work & labor hours were transparent. And there was no overlapping labor for a warranty dermostad, I had done in water pump More

by PGRIFFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

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