Kevin Wagner

Got my car in and serviced promptly and as cost effective as possible, Thank you! as possible, Thank you! More

by GRIFLEEANN Verified Customer Verified Customer

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Excellent We continue to have great experiences with the staff at BMW of Westlake and will continue to recommend them to others staff at BMW of Westlake and will continue to recommend them to others More

by MARSVINCE Verified Customer Verified Customer

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See above for details Great experience. Speedy. Easy to get appointments in. Kind people in service all around. Speedy. Easy to get appointments in. Kind people in service all around. More

by LUDOCHKA47 Verified Customer Verified Customer

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Service staff was incredibly helpful when we had a flat tire. They replaced our tires very quickly and answered all of our questions in a very timely manor. tire. They replaced our tires very quickly and answered all of our questions in a very timely manor. More

by AMYBANDWEN Verified Customer Verified Customer

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I recently had my first experience at BMW of Westlake, and I must say it was outstanding from start to finish. Kevin in the service department welcomed me warmly and took the time to explain what services and I must say it was outstanding from start to finish. Kevin in the service department welcomed me warmly and took the time to explain what services would be performed on my vehicle. He also offered me a warranty oil change special that was simply too good to pass up. The lobby provided a comfortable and pleasant atmosphere while I waited for my car, which added to the positive experience. Once the service was completed, Kevin meticulously went over what had been done on my vehicle. He then assisted me at the payment counter, where I encountered another friendly employee who made the process seamless. Overall, my visit to BMW of Westlake was very satisfying. I hope that all my future experiences with this dealership will be just as enjoyable! More

by GINOBLAIR Verified Customer Verified Customer

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Kevin was wonderful to work with. He let me know what was going on along the way and checked in regularly. I never mind waiting as the space is conducive for working remotely. Just wo He let me know what was going on along the way and checked in regularly. I never mind waiting as the space is conducive for working remotely. Just would be nice to have access to secure internet so Indidnt have to use my hot spot. More

by AUDRAKESSLER3385 Verified Customer Verified Customer

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He went over everything they did with my car. He also answered a couple of questions I had about detailing. He also answered a couple of questions I had about detailing. More

by Mickeyatc Verified Customer Verified Customer

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Good experience overall Would have like to have seen the car cleaned Spots on the car from not drying out after car wash i assume car cleaned Spots on the car from not drying out after car wash i assume More

by HKM Verified Customer Verified Customer

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Easy to work with. On time. Liked getting videos of the work that was done On time. Liked getting videos of the work that was done More

by SANFORD3064 Verified Customer Verified Customer

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Great as always Great great great great Great great great great Great great great great great Great great great great More

by YAHYAHAMDAN Verified Customer Verified Customer

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