Kevin Wagner

Kevin in service was very understanding & patient with me also his communication was excellent he kept me updated about everything the entire process also his communication was excellent he kept me updated about everything the entire process More

by BILLIONAIREMS41 Verified Customer Verified Customer

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Everything was great. Loner was waiting for me and everything was smooth and no problems. Loner was waiting for me and everything was smooth and no problems. More

by DRAZENNOVAKOVIC44 Verified Customer Verified Customer

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Kevin was very helpful in explaining exactly what the service that was to be performed. And also very friendly and courteous. service that was to be performed. And also very friendly and courteous. More

by KLADEGAARD6 Verified Customer Verified Customer

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Kevin and Charlie were excellent. They made me feel like my car was as important to them as it is to me. They made me feel like my car was as important to them as it is to me. More

by BL1965 Verified Customer Verified Customer

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I am very happy with service & detailing work and planning to be back very soon planning to be back very soon More

by FW Verified Customer Verified Customer

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Kevin was super awesome to work with! He was super communicative throughout the whole process. He was super communicative throughout the whole process. More

by MBRIGADIR11 Verified Customer Verified Customer

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I had an excellent experience at this BMW service center. From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made sure I understood what was needed without ever feeling pressured. What really stood out was their pricing — very fair and transparent compared to other places I’ve been. No surprises, just honest recommendations and quality work. On top of that, the entire staff was incredibly kind and professional. They treated me with respect, answered all my questions, and made the whole experience smooth and stress-free. It’s not always easy to find a service center you can trust, but this one absolutely earned my confidence. Highly recommend to anyone looking for honest pricing, great communication, and top-notch service for their BMW. I’ll definitely be coming back. More

by slottedrodstick Verified Customer Verified Customer

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Corey and the team at BMW West lake point the extra mile to ensure that all the work & labor hours were transparent. And there was no overlapping labor for a warranty dermostad, I had done in water pump to ensure that all the work & labor hours were transparent. And there was no overlapping labor for a warranty dermostad, I had done in water pump More

by PGRIFFOR Verified Customer Verified Customer

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Great service, quick and responsive. Will be back whenever my vehicle needs to be serviced Will be back whenever my vehicle needs to be serviced More

by TELLCHRIS216 Verified Customer Verified Customer

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Great service. They were able to accommodate me when the unexpected happened. Kevin was able to get a new tire for me the next day and accommodate my schedule to ge They were able to accommodate me when the unexpected happened. Kevin was able to get a new tire for me the next day and accommodate my schedule to get my car serviced quickly. Super thankful! More

by ANNMARIE.KROL Verified Customer Verified Customer

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