Kevin Wagner
Kevin Wagner at BMW of Westlake

Kevin Wagner

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

4.8
40 Reviews
4.8

40 Reviews

Write a Review

Dealership Experience

1 yr, 2 mos

Industry Experience

26 yrs, 9 mos

40 Reviews of Kevin Wagner

May 16, 2026

Dealership Rating
Employee Rating

Very respectful and Kevin is very genuine and helpful. He’s the best. One of the best dealerships. More

by DASAO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2026

Dealership Rating
Employee Rating

Kevin did everything that needed to be done the first time. He also warned me what the diagnosis cost would be if I needed it done. More

by JGHEZZI
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wagner

May 14, 2026

Dealership Rating
Employee Rating

Very attentive, extremely thoughtful in arranging an appointment so that the car could be assessed before the warranty runs out. Great at working around my schedule, including my travel. More

by akrishnaswamy
Recommend Dealer
Yes

Other Employees Tagged: Kevin

May 12, 2026

Dealership Rating
Employee Rating

Kevin was so helpful! He made the service process easy & not stressful. I truly felt taken care of! More

by MERIAH.MAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2026

Dealership Rating
Employee Rating

Reliable service performed correctly. Upfront with service times and accommodates emergency situations. Very positive experience More

by JACKSONCLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2026

Dealership Rating
Employee Rating

Kevin was very knowledgeable, polite, respectful and concerned about any questions I had. About my vehicle More

by DALEV0
Workmanship
Service Time
Recommend Dealer
Yes

May 06, 2026

Dealership Rating
Employee Rating

Very good sold me oil warranty for the m5 yk was patience with my question cause I did ask a lot but he was good and was patience More

by M.KAMALOV2007
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wagner

April 28, 2026

Dealership Rating
Employee Rating

Kevin in service was very understanding & patient with me also his communication was excellent he kept me updated about everything the entire process More

by BILLIONAIREMS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

May 18, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

April 27, 2026

Dealership Rating
Employee Rating

Everything was great. Loner was waiting for me and everything was smooth and no problems. More

by DRAZENNOVAKOVIC44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

April 25, 2026

Dealership Rating
Employee Rating

Kevin was very helpful in explaining exactly what the service that was to be performed. And also very friendly and courteous. More

by KLADEGAARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

BMW of Westlake responded

We really appreciate your feedback!

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