Kevin Withers
Kevin Withers at Germain Honda of Dublin

Kevin Withers | Page 5

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.9
217 Reviews

Hello, my name is Kevin Withers Service Adviser for Germain Honda of Dublin. I have been in the automotive industry since 2002 joining the Honda of Dublin team in 2012. I have completed the Honda Service training and believe it is important to treat and take care of our customer’s right the first time. Born and raised in Columbus, OH I graduated from Whitehall Yearling High School and Eastland Career Center. When I am away from the dealership I enjoy the outdoors, working on my house and yard as well as spending time with my daughter Madison. Plenty to keep me busy.

4.9

217 Reviews

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217 Reviews of Kevin Withers

March 23, 2023

Dealership Rating
Employee Rating

The dealer staff is extremely professional and courteous. The maintenance, my car needed, was performed quickly and accurately. More

by johnathan_m_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Germain Honda of Dublin responded

We thank you for your service business and for sharing your positive experience with Kevin. Kevin is dedicated to providing all our guests with the quality service they deserve as valued Germain customers. Best Regards, Rich Newsome General Manager

March 20, 2023

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Employee Rating

Kevin Witers and Winslow always treat me with the service and respect that i deserved and of course the always 5 star service that Honda Dublin always provide. Thank You Guys! More

by Belvis2019
Recommend Dealer
Yes

Other Employees Tagged: Winslow Johnson

Mar 22, 2023

Germain Honda of Dublin responded

Thank you for your stellar review of Winslow and Kevin! We're glad they continue to provide you with the attentive support and guidance you have come to know at Germain Honda. We'll see you at your next appointment! Regards, Rich Newsome - General Manager

Mar 20, 2023

Belvis2019 responded

Thank You guys!

March 01, 2023

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On time and friendly but professional! Great service and went over everything they did! Will continue to go there! More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Germain Honda of Dublin responded

Rhonda, your trust in our service team is an honor we don't take lightly! We're happy our service team made sure your visit was convenient and thorough. We hope to emulate this positive experience at your next appointment. See you then! Regards, Rich Newsome - General Manager

February 09, 2023

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I always take my Honda Odyssey to Germain due to their excellent service. Kevin Withers recently handled the service I needed and was very helpful, prompt in getting my car serviced and listened to the c More

by Mollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Winslow Johnson

Feb 10, 2023

Germain Honda of Dublin responded

Hey, Mollo! Thanks for the awesome feedback on Kevin and Winslow. We're so happy they both treated you to a very informative and accommodating experience at our dealership. Please don't hesitate to come see us again! Regards, Rich Newsome - General Manager

October 04, 2022

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Employee Rating

Kevin Withers kept me informed on my 2005 Honda CRV for service and other needed service. I really appreciate his utmost service advisor. More

by wec
Customer Service
Recommend Dealer
Yes
Oct 05, 2022

Germain Honda of Dublin responded

Hi! Thanks so much for sharing your positive feedback about Kevin! We're delighted to hear that Kevin made your CR-V's service visit so thorough and informative. We hope to do it again some day, so please give us a call if you could ever use our assistance again. We look forward to it!

November 03, 2021

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Service department and shop the dirtiest in the city !! Major oil leak after oil change Manager won’t go extra mile for a customer Had car there for an different issue 4 times they can’t figure out N More

by Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Rankin

Nov 30, 2021

Germain Honda of Dublin responded

We are sorry to hear that you feel this way. We do stand behind our technicians, but understand that mistakes happen. Our service manager, Tom Rankin, many times has readily admitted if we make a mistake. If we do not feel as if our service center is liable, we will not take financial responsibility for the issue.

October 05, 2021

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Kevin Withers in the service department provides excellent customer care. His honesty, integrity, and customer focus is exemplary. More

by Suejimheilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Germain Honda of Dublin responded

Thank you for leaving Kevin this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! We thank you for confiding in our dealership with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Regards, Rich Newsome - General Manager

March 18, 2021

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This Honda dealership has always been very forthocoming and helpful with the services they provide when I am there. Service agent Kevin Withers is always very helpful and considerate of my vehicle. More

by R.Prine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hess

Mar 22, 2021

Germain Honda of Dublin responded

Thank you R Prine! It's great to hear that you continue to be so well accommodated by our team, and that Kevin makes sure that your needs and expectations are met each time. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 16, 2021

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Employee Rating

Service Advisor, Kevin Withers, went above and beyond to understand problem with "popping" sound emitting from speakers whenever channel changed. Service team thoroughly reviewed entire system. They even More

by tymitchell0064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Germain Honda of Dublin responded

Thanks Ty! We're happy to hear that Kevin made sure that your car was well taken care of, and got to the bottom of the issue you were experiencing. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 12, 2021

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Employee Rating

Just had my oil change and tire rotation done. I worked with Kevin Withers who ensured my tires were full enough of air before I left (this has been a problem in the past). Kevin assured me they would make More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Germain Honda of Dublin responded

Thank you, Sam! We appreciate you bringing your car back in, and are glad to hear that Kevin was able to make you feel confident about the tire service that you received. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

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