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Jennifer Hess
137 Reviews
My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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137 Reviews of Jennifer Hess
August 05, 2026
It's nice to be able to schedule same-day service. The staff trys to make your experience a pleasant one. The staff trys to make your experience a pleasant one. More
by Bkinsey879
Verified CustomerOther Employees Tagged: Steven Barnard , Amy Pickens
August 05, 2026
Very easy to schedule work to meet my needs and I enjoy the lift to a local store or location while vehicle is being serviced. the lift to a local store or location while vehicle is being serviced. More
by Bkinsey879
Other Employees Tagged: Steven Barnard , Amy Pickens
July 28, 2026
everything is always done right and always done in the time quoted. My service advisor, Jenn, always helps me prioritize what needs to be done and keeps all of my vehicles in top condition. I never have time quoted. My service advisor, Jenn, always helps me prioritize what needs to be done and keeps all of my vehicles in top condition. I never have a problem getting an appointment and the pricing for the services provided is always fair. More
by efeinberg
July 24, 2026
He was very helpful and efficiently handled the entire process. It was the best experience that I ever had purchasing a car. process. It was the best experience that I ever had purchasing a car. More
by WTAKACS
Other Employees Tagged: Kevin Withers, Deborah Mayse, Ryan Kennedy, Steven Barnard, Nic Rodgers, Cole Smith, Logan Horn, Seawhar Mohammed
July 12, 2026
Always a great experience servicing at Germain Honda of Dublin. Excellent people who know how to get the work done. Dublin. Excellent people who know how to get the work done. More
by martinsamaccord15
Other Employees Tagged: Kevin Withers, Deborah Mayse, Ryan Kennedy, Amy Pickens, Steven Barnard, Nic Rodgers, Cole Smith, Logan Horn, Seawhar Mohammed
July 03, 2026
Great service and excellent staff. Miss my guy Big Rich, but Frank had stepped up in my needs. Miss my guy Big Rich, but Frank had stepped up in my needs. More
by buckeyes43085
Other Employees Tagged: Justin Bunkers
July 02, 2026
I am so impressed with the superb service and very friendly staff. It is a pleasure to work with with staff and their attention to detail an customer satisfaction. friendly staff. It is a pleasure to work with with staff and their attention to detail an customer satisfaction. More
by LARSEN.53
Other Employees Tagged: Kevin Withers, Ryan Kennedy
July 01, 2026
One of the best dealers off Honda. They are doing great job and they have professional specialist on the service. thank you so much GermainHonda dealership specialist on the service.! They are doing great job and they have professional specialist on the service. thank you so much GermainHonda dealership specialist on the service.! More
by COLUMBUS007
Other Employees Tagged: Kevin Withers, Ryan Kennedy, Steven Barnard, Cole Smith
June 27, 2026
They are a very well-organized shop; I am always confident that I will receive premium quality service there. confident that I will receive premium quality service there. More
by BOBALEWI61
Other Employees Tagged: Deborah Mayse
June 27, 2026
Cole was amazing and helpful with his service. He responded promptly with all our concerns. Professional staff! He responded promptly with all our concerns. Professional staff! More
by ORYZAPOT
Other Employees Tagged: Cole Smith, Logan Horn
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