Kevins Mercedes | Page 38

Personal are very friendly & my service appt I get in within 1 wk , very good within 1 wk , very good More

by andyfox Verified Customer Verified Customer

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One of the only shops I trust with my car. Great service team and prompt responses. team and prompt responses. More

by CS83 Verified Customer Verified Customer

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We Had Great Service and a wonderful experience with We Had Great Service and a wonderful experience with Lithia Hyundai of Anchorage, They have always been great!👍 We Had Great Service and a wonderful experience with Lithia Hyundai of Anchorage, They have always been great!👍 More

by DANDREWS1555 Verified Customer Verified Customer

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My dealership experience was fine. Had taken both of our Hyundai vehicles in for oil change (two separate occasions). Vehicles were taken in on time and finished in less than an hour. Service representative Hyundai vehicles in for oil change (two separate occasions). Vehicles were taken in on time and finished in less than an hour. Service representative was courteous and brought out the keys and paperwork to the waiting area. More

by Downhildon Verified Customer Verified Customer

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The last 2 times that I was there to get my oil changes and try to get the running board install. The front desk clerk was being very helpful and any general questions that I asked, it was anwer profession and try to get the running board install. The front desk clerk was being very helpful and any general questions that I asked, it was anwer professionally and the waiting time qas not long and waiting was very clean. More

by OCHALEUNVONG Verified Customer Verified Customer

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For the most part the service is really good. But I had a part that was ordered almost a year ago and never came in and no one followed up on it and I’m still waiting for it to come in part that was ordered almost a year ago and never came in and no one followed up on it and I’m still waiting for it to come in More

by DANIEL FRETWELL Verified Customer Verified Customer

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Took forever to get something for car. Never called back. Has car towed there just wanted to make sure arrived. Left voicemail, text message and online. Very poor communication with customers if another deal Has car towed there just wanted to make sure arrived. Left voicemail, text message and online. Very poor communication with customers if another dealership other than Lithia in driving distance I would go there. But no choice. I didn’t raise a fuse because worries about retaliation because car still taken there for maintenance plan More

by Texas1911 Verified Customer Verified Customer

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Great service with Kevins. Courteous & pleasant. Good quote & stuck with it. Offered rides to and from also. quote & stuck with it. Offered rides to and from also. More

by GRAMPIESMITH6 Verified Customer Verified Customer

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They are really awesome. However I am still waiting on a hood prop for my vehicle, that was damaged when they performed an oil change last.. they have great customer service though, sometimes it’s frustrati hood prop for my vehicle, that was damaged when they performed an oil change last.. they have great customer service though, sometimes it’s frustrating how hard it can be to reach them by phone call but the text feature is nice. More

by anbabb001 Verified Customer Verified Customer

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From start to finish was an amazing experience. Although you do have a text option for faster responses that doesn’t work. No one responded not sure if the service was down. you do have a text option for faster responses that doesn’t work. No one responded not sure if the service was down. More

by ROGERDGLEATON Verified Customer Verified Customer

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