Kevins Mercedes | Page 37
Service Advisor
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
Dealership Experience
6 yrs, 3 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
Spanish
384 Reviews
Write a Review384 Reviews of Kevins Mercedes
December 25, 2021
Brought our car in on November 22nd of this year to get front breaks, rotors and two air filter replaced. After breaks and rotors were done we had a terrible screeching and squealing sound coming from the front breaks, rotors and two air filter replaced. After breaks and rotors were done we had a terrible screeching and squealing sound coming from the breaks. We brought the car back in to get in looked at and see why the breaks were making that noise especially after receiving new breaks and rotors and they said it was the ice build up causing the noise and not to worry. We now live in Ohio where there is no ice or snow and our breaks are still screeching and squealing. Not happy. Spent almost 900 for the service and now our breaks sound terrible. Not to mention we came to Hyundai in Anchorage a months earlier for new tires witch was also around the 900 dollar range so we’ve spent nearly 2 thousand dollars within a month and half and ultimately got screwed on our breaks and rotors. Now we have to bring our car to Hyundai in Ohio to get a checked once again. More
December 19, 2021
Anytime I've gone to the service department I've received excellent service. They're professional and polite. They've completed their tasks in a timely manner. I'd highly recommend going to this dealership f excellent service. They're professional and polite. They've completed their tasks in a timely manner. I'd highly recommend going to this dealership for service related issues. More
Other Employees Tagged: Philip Reeve
December 19, 2021
Service has always been as advertised. I think we are on our 4th vehicle from Hyundia and we definitely wouldn't still be doing business there if we weren't totally satisfied. We can only say good about on our 4th vehicle from Hyundia and we definitely wouldn't still be doing business there if we weren't totally satisfied. We can only say good about the dealership and the product. More
Other Employees Tagged: Blayke Mccarthy, Mark Brookins , Justin Adams, Kevin Garza, Philip Reeve
December 18, 2021
Kevins was great to work with concerning my Veloster recall. Good service from the group overall. I would work with them in the future. recall. Good service from the group overall. I would work with them in the future. More
Other Employees Tagged: The lady working the desk with Kevins, was awesome too

