Khalil Smith | Page 4

Nissan of Richmond mechanics were great, not only did I get my oil changed, they noticed my inspection was out of date and also did the inspection. That meant SO much, as a woman to have that done. Thanks get my oil changed, they noticed my inspection was out of date and also did the inspection. That meant SO much, as a woman to have that done. Thanks Richmond Nissan More

by Francesmitchell45 Verified Customer Verified Customer

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I brought my car in at 1pm didn’t finish until about 4:30. For an oil change. Unacceptable. 4:30. For an oil change. Unacceptable. More

by AUBRIESHAHUT Verified Customer Verified Customer

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The representatives are very professional and patient. Got great services on my car. Provided good environment for customers. Got great services on my car. Provided good environment for customers. More

by yigio1 Verified Customer Verified Customer

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Never had a negative experience with my appointments nor with anyone helping me With my services with anyone helping me With my services More

by CPRECIOUSA Verified Customer Verified Customer

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Very professional, courteous and attentive to listening to your concerns and expressing what needs to be done to resolve the issue. to your concerns and expressing what needs to be done to resolve the issue. More

by JJ Verified Customer Verified Customer

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Made an appointment. Waited 6 hrs. It was a warranty problem happening to my type of car that could've been a serious accident. My car was only taken in hours later when Waited 6 hrs. It was a warranty problem happening to my type of car that could've been a serious accident. My car was only taken in hours later when i asked about the hold up. Calls from sales people are annoying. More

by karolinalopez Verified Customer Verified Customer

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It was great service in a timely manner best device ever too many words ok too many words ok More

by spainhour35 Verified Customer Verified Customer

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Came her3 for a simple oil change, tire rotation and state inspection with appointment at 730, did not leave until 1115. Asked after 930 how long it will take, at 10 they stated only thing I needed was state inspection with appointment at 730, did not leave until 1115. Asked after 930 how long it will take, at 10 they stated only thing I needed was new windshield wipers; took them hour 15 min to finish with my car. The advisor couldn’t explain what took so long, no apology for long wait. I have been coming here since the purchase of my vehicle in 8/2015; the longest it has ever taken for this service was hour and a half. Highly disappointed in the service I got on 6/19/23. More

by TSW428 Verified Customer Verified Customer

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When I bought my car from you, the oil changes were free. Then they were every other oil change was free. Now I have to pay $75. This is not in line with the promises made when I purchased the car. I have on Then they were every other oil change was free. Now I have to pay $75. This is not in line with the promises made when I purchased the car. I have only taken my car to your dealership. This will surely encourage me to look for places with better prices, as they haven't given me the belief that it's anything more. They haven't reneged on a promise made. More

by emma_c21229 Verified Customer Verified Customer

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