Kiersten Herman | Page 6
Finance Services Manager
Ide Honda
875 Panorama Trail S.
Rochester, NY 14625
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
62 Reviews
Write a Review62 Reviews of Kiersten Herman
August 28, 2019
Amazing experience Both Roberto Galante and Kierstan Herman were incredible. The entire process was easy from start to finish. I was nervous to trade in my current l Both Roberto Galante and Kierstan Herman were incredible. The entire process was easy from start to finish. I was nervous to trade in my current lease since it was through another dealership, and I wanted to stay as close as possible to my current monthly payment. Roberto not only talked me through my concerns, but also delivered on price while making sure I understood the new terms. Kierstan then helped me get everything setup with my new car so that I could pick it up same-day. She was friendly, and made sure I left knowing who to contact if I had any questions after the sale. More
Other Employees Tagged: Roberto Galante, Tony Srye, It was great to meet Rich Ide too, and thank you to everyone for being so sweet to my son!
July 29, 2019
Love my Certified Used Civic I went to IDE Honda looking for a used car. Kiersten Herman went over and above to find me exactly what I wanted in my price range. I love my Civic! I went to IDE Honda looking for a used car. Kiersten Herman went over and above to find me exactly what I wanted in my price range. I love my Civic! Thank you so much! More
July 04, 2019
Painless car purchase Kiersten was a great rep for IDE. Buying our CRV was a actually a painless experience. She was personable , knowledgeable and patient. Answered all of Kiersten was a great rep for IDE. Buying our CRV was a actually a painless experience. She was personable , knowledgeable and patient. Answered all of our questions efficiently. We highly recommend her for your car purchase. More
Other Employees Tagged: Richard Lombardi
June 26, 2019
Kiersten is great Thanks to Kiersten car buying was simple. I appreciate her professionalism and knowledge on the vehicles and sales. She’s great and super friendly. Wo Thanks to Kiersten car buying was simple. I appreciate her professionalism and knowledge on the vehicles and sales. She’s great and super friendly. Would totally recommend! More
Other Employees Tagged: Tony Srye
April 17, 2019
Dealing with car dealers can be a hassle—not at Ide When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide, also. In 2019 I switched to a CR-V and had the same great customer experience I’d had in the past. Kiersten Herman provided the professional, courteous help I come to expect. She was very patient with me as I was undecided whether to stay with an Accord or go with something else. She knew her stuff when it came to the various models, options, and features. And kudos to Adam Weil, Sales Manager, for his professionalism throughout the process. More
Other Employees Tagged: Adam Weil
April 12, 2019
Helpful My husband and I came to IDE to look for a new car after having good experiences with the service team. We were able to browse without being hassled, My husband and I came to IDE to look for a new car after having good experiences with the service team. We were able to browse without being hassled, and when we were ready to test drive a car, Kiersten was right there to help. We ended up buying two new cars that day after Kiersten patiently walked us through all the options, helped with trade ins, and explained the financing deals. Both Kiersten and Ashley were professional and friendly, and obviously knowledgeable and organized. They made the entire process easier. More
Other Employees Tagged: Ashley Pierce
April 09, 2019
Satisfied new Honda owner Our salesperson was Kiersten Herman. She was extremely helpful, very well informed, and made the process smoothly efficient. She answered every quest Our salesperson was Kiersten Herman. She was extremely helpful, very well informed, and made the process smoothly efficient. She answered every question we had for her, and took the time to physically go through all the features our new HR-V has to offer, before we drove off the lot. She has followed up twice since we brought our vehicle home, to make sure all is well. It has been a very positive first experience at Dick Ide. More
Other Employees Tagged: Ashley Pierce
April 09, 2019
Excellent experience for 1st time car buyer We choose IDE Honda as a place to take our daughter for her first car purchase. We wanted to ensure she would have a great experience. We could not ha We choose IDE Honda as a place to take our daughter for her first car purchase. We wanted to ensure she would have a great experience. We could not have been more happy with the service and car! We highly recommend IDE Honda. More
Other Employees Tagged: Richard Lombardi
March 29, 2019
Great experience Had a great experience with Kiersten Herman. She was very friendly,not at all pushy,( which is greatly appreciated) ,quite knowledgeable. Got a great Had a great experience with Kiersten Herman. She was very friendly,not at all pushy,( which is greatly appreciated) ,quite knowledgeable. Got a great deal ! Will definitely recommend her& this dealership. More
Other Employees Tagged: Adam Weil , Ashley Pierce, Tony Srye
March 12, 2019
Trade in for newer model vehicle I was able to start my trade in process on line and complete the process fairly quickly once meeting with my sales rep in person. Kiersten was great. I was able to start my trade in process on line and complete the process fairly quickly once meeting with my sales rep in person. Kiersten was great. She listened to what I wanted and was even able to exceed my original expectations! More
Other Employees Tagged: Adam Weil , Ashley Pierce

