Kiersten Herman | Page 5

My experience today with Ide Honda was absolutely wonderful! I can’t express enough how helpful and efficient the service that I received was. Kiersten is amazing hands down!!! She is personable, kin wonderful! I can’t express enough how helpful and efficient the service that I received was. Kiersten is amazing hands down!!! She is personable, kind, very knowledgeable and just goes above and beyond!!! I must also add the fact that I came from out of town and had only 24 hours to find and purchase a new car. Given the pandemic and current state of things, I imagined that the process would be nearly impossible if not grueling to say the least. To my satisfaction, it was a smooth and pleasurable experience. I cannot thank Kiersten enough for all of her hard work made seemingly easy and dedication to my experience and service. I would and will recommend Ide Honda to everyone. Especially if Kiersten is their sales associate! However, I’m confident that all the staff are superb! More

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Purchased a new car from Kiersen Herman. very accommodating; easy to work with; listened intensely; nicely focused on the details; always greeted with a pleasant phrase; Kiersten and Tony did very accommodating; easy to work with; listened intensely; nicely focused on the details; always greeted with a pleasant phrase; Kiersten and Tony did their job without pressure; would buy from again. More

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Smooth, easy car buying experience! We had a great experience at Ide Honda. My family stopped in to test drive a car and left leasing a new Pilot. Even with 3 young kids in tow, it was a We had a great experience at Ide Honda. My family stopped in to test drive a car and left leasing a new Pilot. Even with 3 young kids in tow, it was an easy experience. The facility is clean, spacious, family-friendly. Kiersten was great! She took the time to really show us the vehicle and all of its features as well as work with us to get within our budget. The whole experience was smooth. We will definitely return when it's time for another Honda! More

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This was my first time shopping at an actual dealership. Kiersten and team we’re completely amazing & so helpful! The process was smooth and painless. Kiersten and team we’re completely amazing & so helpful! The process was smooth and painless. More

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Love my new Civic Type R!!! Kiersten H was wonderful, making sure I was satisfied with absolutely everything. I would recommend IDE to friends and family. making sure I was satisfied with absolutely everything. I would recommend IDE to friends and family. More

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Friendly and professional, with customer satisfaction #1 Very impressed with the whole atmosphere at this dealership. I didn't feel pressured at any point in time, and I felt that my needs were what was mos Very impressed with the whole atmosphere at this dealership. I didn't feel pressured at any point in time, and I felt that my needs were what was most important to them. And I really like that their quoted pricing is all up, all in; with no hidden fees or surprises. More

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Kiersten was awesome to work with. I wasn't in the most ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wan ideal situation when I got my new Civic, but Kiersten along with Rich from the finance department went above and beyond to make sure I got what I wanted within my price range. Also a shout-out to the service/recon department for doing a good job getting it ready in a very quick time frame. More

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Great car buying experience! We recently bought a 2019 Honda Civic EX-L from Dick Ide Honda of Penfield. We are delighted with the car and we were very impressed with our salespe We recently bought a 2019 Honda Civic EX-L from Dick Ide Honda of Penfield. We are delighted with the car and we were very impressed with our salesperson, Kiersten Herman. She was very knowledgeable and professional, and the process of buying the car went very smoothly. We would definitely recommend this dealership and especially Kiersten. More

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First new car in 13 years! Kiersten first contacted us through our webstie inquiry. From start to finish, she made the buying process straight forward and actually enjoyable an Kiersten first contacted us through our webstie inquiry. From start to finish, she made the buying process straight forward and actually enjoyable and fun. No hassle, honest information, and no "high-pressure" sales tactics. She got us the exact vehicle we were looking for. We are loving our new Honda HRV. Would definitely recommend her to anyone looking for a new vehicle. THANK YOU, Kiersten!!!!! More

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IDE all the way!! From start to finish my Ide experience was perfection. Kiersten Herman is a great employee! Knowledgeable, professional, and just plain easy to work From start to finish my Ide experience was perfection. Kiersten Herman is a great employee! Knowledgeable, professional, and just plain easy to work with. I was happy with everyone in the dealership and would recommend anyone to shop at ide and work with Kiersten. Once again, a happy customer! More

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