Kim Bacon | Page 2

Holm Automotive Center Inc responded

Thank you so much for your heartfelt review of Holm Automotive. We're truly honored to have earned your trust and loyalty over the last 9 years for your vehicle maintenance needs. Your kind words about our accommodating, affordable, accurate, and timely service mean a lot to us. It's wonderful to hear that our team has built such a strong and personal connection with you, even knowing details about your family. Providing this kind of service is indeed a hallmark of a close-knit and caring community, and we're proud to be a part of it. We appreciate your dedication to Holm Automotive, and we look forward to continuing to provide you with excellent service for many more years to come. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear about your fantastic experience at Holm Automotive! Thank you for taking the time to share your review. Providing great customer service is a top priority for us, and it's wonderful to know that Caysen was so helpful in finding the perfect vehicle for your family and budget. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new vehicle, and we appreciate your business! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Great to have you in and thanks for taking time to leave such high scoring remarks for so many great folks! We appreciate the patronage and review and hope we can continue to meet your expectations well into the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Jack, we greatly appreciate your positive feedback regarding your recent service visit at Holm Automotive! Our team takes pride in providing professional and attentive service to all our valued customers. The fact that you noticed and appreciated our thorough approach, including the walk-around and photo documentation of your car, means a lot to us. Your satisfaction is our top priority, and we're thrilled to know that you feel heard and well taken care of. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive for your automotive needs. We look forward to serving you again with the same level of dedication and care. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Our sincerest apologies that your appointment was not honored with reverence. Thank you for the candid review and patronage. I will bring the matter to the attention of our Business Managers to ensure we don't have such an avoidable mishap in the future. Don' forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are delighted to hear that you had a wonderful experience with us. At Holm Automotive, providing friendly and helpful service is a priority, and we're glad that our team, especially Chris Edkirt, could make a positive impact on your visit and assist you in getting your new Encore. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you kindly for the review and favorable remarks. It is pleasing to know our customer service met your expectations as we continue to build value in your visits. We appreciate you mentioning the assistance you received! The team will be most pleased and others will know they can expect the same degree of concern if they decide to schedule service or maintenance at Holm Automotive in Abilene! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're glad to hear you found our staff to be knowledgeable and helpful in meeting your new vehicle needs! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Taylor, thank you so much for your wonderful review of Holm Automotive! We're thrilled to hear that you love your car and that it has been a great purchase for you. We strive to provide excellent vehicles and exceptional customer service, so it's gratifying to know that we met your expectations. We would be more than happy to assist you again when the time comes for your next car purchase. Our team will be here to ensure a smooth and enjoyable experience, just like before. If you have any questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.