Kim Bailey | Page 19

Purchase of a used car. The buying experience was very pleasant. There was no pressure and options were presented when the I car I wanted was not available. Kim is very pro The buying experience was very pleasant. There was no pressure and options were presented when the I car I wanted was not available. Kim is very professional. More

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Exceptional Service!! All I can say is that this dealership goes above and beyond for their customers! This would have to be the 1st place hassle free to treat you with no All I can say is that this dealership goes above and beyond for their customers! This would have to be the 1st place hassle free to treat you with no pressure in the car that is right for you !! TY Kim &Matt A+++++ More

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Love Kim she’s awesome Kim was very friendly and knew what she was talking about. She made the car buying process very easy and fun! She made me feel very comfortable with e Kim was very friendly and knew what she was talking about. She made the car buying process very easy and fun! She made me feel very comfortable with everything and helped me understand the car buying process. She also had the small ding in the car fixed and ordered a new dog light for the car as well. More

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Such a great experience! Twice! Trevon was great and so was Shaun who helped me on the finance side - this was my second trip as my boyfriend bought his car here a few months ago fro Trevon was great and so was Shaun who helped me on the finance side - this was my second trip as my boyfriend bought his car here a few months ago from Kim- we came back because the service is just great and it doesn’t feel like you’re being harassed by the vultures that are typically car salesmen- this place is all about the customer and making sure you get what you want and not pushing you towards a sale or something bigger and “better”- they aren’t commission based so they’re bottom line is just making sure you are happy. And I am! It was no fuss, no sales pitches, no back and forth - just great service, quick turn around and driving away in the car I wanted! More

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Great experience My husband and I had a great experience buying our 2016 Subaru Crosstrek at Bourne's. There was some damage on the driver's side seat, which they had My husband and I had a great experience buying our 2016 Subaru Crosstrek at Bourne's. There was some damage on the driver's side seat, which they had repaired to look like new at no cost to us. We'd absolutely recommend them to friends and family. More

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Top Notch From the personable staff, great vehicle options, fair prices, no haggling and a family owned dealership - it was an all around great experience. T From the personable staff, great vehicle options, fair prices, no haggling and a family owned dealership - it was an all around great experience. Thanks to Kim - she helped me find the perfect vehicle! You've found a loyal customer! More

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I love my Ford Explorer from Bourne's Auto Center! I found the 2016 brown Ford Explorer on Car Gurus and it linked me right to Bourne's Auto Center. I called before I made the one hour trip to see the I found the 2016 brown Ford Explorer on Car Gurus and it linked me right to Bourne's Auto Center. I called before I made the one hour trip to see the car to be sure it was still available. I got sent right to Kim Bailey in Sales. She was so friendly and helpful in answering all my questions and I set up to go see the car the next day. I arrived to Bourne's Auto Center and Kim had the car ready for me to look at and drive. Unlike other dealerships, my son and I were able to go on a test drive without the salesperson sitting in the backseat and that made me so relaxed. I was able to put a small refundable deposit down to hold the car until my husband was able to come see it two days later. We went back, he also loved the car and we filled out the paperwork that day and started the buying process. They gave me a very fair amount on my trade in and it only took one more visit for me to get my 'new to me' Ford Explorer. Bourne's processed all the insurance paperwork and registration so I was ready to go in a matter of minutes. There was no pressure to buy a car at Bourne's and that made it very appealing. I would definitely recommend Bourne's Auto Center to anyone looking to buy a car! More

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Great buying experience Kim was so attentive and addressed all my needs making the buying process so easy! I loved that I was able to take out the car for a test drive by mys Kim was so attentive and addressed all my needs making the buying process so easy! I loved that I was able to take out the car for a test drive by myself so I could really experience how driving it would really be like. I liked that I didn’t feel pressured to buy anything and they were accommodating by allowing me to put money down to hold the car so that I could make up my mind without the risk of losing any money in the process. The location is great if you want to test on the highway or even backroads and the dealership processes all the paperwork and registration so that you can pick up your new car and go! More

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Genuine & Over All Satisfaction guarnteed Bourne was referred to me via a friend and it has met expectation of being very good dealer. Kim and Matthew were very helpful and transparent in pr Bourne was referred to me via a friend and it has met expectation of being very good dealer. Kim and Matthew were very helpful and transparent in providing all the information. I just bought the car and looking forward to have a healthy long relationship. More

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Good experience The staff was friendly, courteous and professional. I liked that you could walk the lot without immediately being confronted by a salesperson. I did n The staff was friendly, courteous and professional. I liked that you could walk the lot without immediately being confronted by a salesperson. I did not feel any pressure and everyone I dealt with was very knowledgeable and helpful. I would recommend Bourne Auto Center to my family and friends. More

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