Kim Boutell

Horrible would not ever come back there and I'm thinking about suing Horrible unprofessional rude about suing Horrible unprofessional rude More

by Dutchin1998 Verified Customer Verified Customer

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I brought my vehicle in in late September October 10th, the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fi the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fixed. I don't know how this slipped through the mechanic. The guy in charge at the time told me how the mechanics suck there.And things always were returned, 2 weeks goes by.I call to see what's going on.I can't get through to anybody another week goes by so I finally decide to come in person. The guy's supposed to leave got fired or quit who was in charge of my truck. Nobody knew the truck was there to be looked at again. Now it's November 11th and I still have no word on my truck. The customer service here sucks the mechanics.Obviously don't know what the xxxx they're doing.I would not recommend this and they haven't even tried to make anything bright in this situation More

by e.neiner27 Verified Customer Verified Customer

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Friendly, efficient service. Clean facility. Good coffee. Staff has good communication. I appreciate they know the history of my car. Clean facility. Good coffee. Staff has good communication. I appreciate they know the history of my car. More

by Joyce.shank Verified Customer Verified Customer

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Great service. 120 years in business. Nice new remodel since the last time I was there. Good location on brookpark road and near 480. 120 years in business. Nice new remodel since the last time I was there. Good location on brookpark road and near 480. More

by Rick M Verified Customer Verified Customer

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The dealership was amazing and the customer service was outstanding. I appreciate them and their service outstanding. I appreciate them and their service More

by nate.1991c Verified Customer Verified Customer

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Prompt. Professional. I appreciated being kept in the loop of conversation on the progress of my vehicle. I also appreciated knowing the exact cost of my rep Professional. I appreciated being kept in the loop of conversation on the progress of my vehicle. I also appreciated knowing the exact cost of my repairs in advance, as I prefer not to pay extra for using credit. More

by Ddbbpetite Verified Customer Verified Customer

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Excellent - called in the morning and got 4 tires same day That's excellent service above and beyond !!! No run around Just great service 100% day That's excellent service above and beyond !!! No run around Just great service 100% More

by Lynne72 Verified Customer Verified Customer

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Excellent - called in the morning and got 4 tires same day That's excellent service above and beyond !!! No run around Just great service 100% day That's excellent service above and beyond !!! No run around Just great service 100% More

by Lynne72 Verified Customer Verified Customer

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Impressive customer service with both the representative and service manager greeting me during the initial arrival. Time will tell if they’ve truly addressed the issue, but I found the diagnostic work thor and service manager greeting me during the initial arrival. Time will tell if they’ve truly addressed the issue, but I found the diagnostic work thorough and reasonably priced. Was not able to get back to pick up the car in the afternoon and the jeep was stored inside. More

by TENNANTJB Verified Customer Verified Customer

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On a very short notice Kim Boutell was able to provide me with excellent timely service. with excellent timely service. More

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